Supervise a division of six high-performing teams across two federal contracts. Set strategic direction across the division and support staff in successfully fulfilling the scope of work.
Accountable for producing high quality deliverables to executive leadership, external stakeholders, and the government client.
Consult client on policy and lead federal regulation proceedings. Support consensus building across multiple government agencies. Direct the response to thousands of public comments from external stakeholders. Successfully implemented numerous changes to federal regulation impacting national programs.
Set the tone of the division, prioritizing collaboration, respect, and inclusivity. Foster a culture of open feedback, both upwards and downwards, encouraging constructive dialogue between all team members and leadership where all perspectives are valued and acted upon when needed.
Optimize individual’s strengths and expertise, and team performance through consistent training and process improvement.
Participate in talent acquisition. Provide personalized training to new staff. Create and execute development plans to support staff growth. Provide staff with feedback for annual performance reviews.
Manage staff allocations and planning within the division and consistently meet budget targets.
Negotiate scope of work with client, propose approach, assess risks, and interpret ambiguity in contract documentation.
Facilitate conflict resolution across divisions by promoting empathy and open communication during mediation resulting in improved relationships.
Contribute to proposal writing and budget estimation for federal contracts. Participated in two proposals resulting in contract award.
Managing Member, Senior Consultant
Erin Sniffen Consulting, LLC
Morris Plains, NJ
09.2021 - 01.2023
Contracted with clients to advise on quality measurement and public health policy.
Managed client relationships through regular communication, and project updates.
Exceeded client expectations on numerous deliverables and presented findings to executive-level stakeholders.
Project Manager I-III
Yale Center For Outcomes Research & Evaluation
New Haven, CT (remote)
12.2018 - 06.2021
Managed 2 divisions of 15+ teams on federal contracts totaling over 20 million dollars
Oversee timely completion of over 50 contract deliverables
Managed subcontractor budgets of over 2 million dollars within +/- 5% variance
Develop and maintain strategic relationships with subcontractors
Estimate labor, manage allocations, and monitor cost to complete projections
Manage written and verbal communication with government client
Team Lead
Yale Center For Outcomes Research & Evaluation
New Haven, CT
06.2017 - 12.2018
Led national rollout of first of its kind metric that assesses healthcare inequity for socially at-risk populations to hospitals, since implemented in federal programs
Developed a first of its kind network of patients prepared to engage in quality measurement research. Saw network through from inception to launch and maintenance.
Published a manual on effective patient engagement on behalf of the federal government. Required for use by the federal government for all contractors in related research.
Routinely briefed internal and client leadership on projects
Led multidisciplinary team of clinicians, statisticians, and support staff on complex, technical projects
Supervised workload and coaching of research support staff
Project Coordinator I-II
Yale Center For Outcomes Research And Evaluation
New Haven, CT
09.2014 - 06.2017
Coordinated up to 4 fast-paced, deadline driven teams at a time
Effectively managed timelines and task prioritization ensuring timely completion of all deliverables
Participated on a committee responsible for improving workplace culture
Research Associate II
Yale Center For Outcomes Research And Evaluation
New Haven, CT
09.2013 - 09.2014
• Prepared deliverables for leadership review
• Facilitated regular internal meetings
Education
Bachelor of Arts - Psychological Science
Central Connecticut State University
New Britain, CT
Skills
Team Leadership and Development
Program Leadership
Negotiation and Conflict Resolution
Client Interfacing
Strategic Planning
Complex Problem-Solving
Employee Coaching and Mentoring
Scope, Resource, Budget Management
Interpersonal Communication and Emotional Intelligence
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Researcher, Special Projects; Research Analyst; Manager of Planning, Outcomes and Analytics at District of Nipissing Social Services Administration BoardResearcher, Special Projects; Research Analyst; Manager of Planning, Outcomes and Analytics at District of Nipissing Social Services Administration Board