Erin Justus
North Riverside,US
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Summer Youth Employee
Berwyn Park District
08.2021 - Current
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
- Enhanced teamwork skills by collaborating with peers on various projects.
- Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
Manager
Big Corner Tavern
01.2020 - Current
- Offered genuine thanks to every guest for their patronage to top off outstanding experiences and promote loyalty
- Greeted and seated guests with care, taking into account their preferences as well as the needs of the restaurant
- Conflict Resolution: Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate
Blinds Consultant
Better Blinds
01.2023 - 06.2023
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Education
Bachelor of Science - Communication And Media
Concordia University Chicago
River Forest, IL05.2025
Bachelor of Science - Communications
Arizona State University
Tempe, AZ12.2023
Skills
- Conflict resolution
- Program Planning
- Team Leadership
- Public speaking
- Extremely organized
- Self-motivated
- Community Service
- Calendar Management
Accomplishments
- Collaborated closely with servers to set up new tables quickly, keep track of food and kitchen availability, and ensure customer satisfaction.
- Offered genuine thanks to every guest for their patronage to top off outstanding experiences and promote loyalty.
- Greeted and seated guests with care, taking into account their preferences as well as the needs of the restaurant.
- Conflict Resolution: Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Financial: Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Customer Relations: Earned highest marks for customer satisfaction, company-wide.
Timeline
Blinds Consultant
Better Blinds
01.2023 - 06.2023
Summer Youth Employee
Berwyn Park District
08.2021 - Current
Manager
Big Corner Tavern
01.2020 - Current
Bachelor of Science - Communication And Media
Concordia University Chicago
Bachelor of Science - Communications
Arizona State University
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