Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Erin-kaye Kujawinski

Rochester,NY

Summary

Trustworthy and dedicated with years of experience serving customers and operating register/computers. I’m talented at correctly information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I’m also always ready to learn new techniques and building to be better!

Overview

7
7
years of professional experience

Work History

Cashier

Discount Liquor
09.2021 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.

Server

S&B Joint
03.2017 - 01.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Medical Assistant & Phlebotomist - Medical Assisting

Platt College
Lawton, OK
03.2018

Skills

  • ID Verification
  • POS Systems
  • Cash Register Operation
  • Payment Processing
  • Customer Service
  • Customer Assistance
  • Cash Handling
  • Returns processing
  • Product restocking
  • Records Maintenance
  • POS system operations
  • Guest inquiries
  • Staff Training
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Written and verbal communication
  • Basic Math Competence

Timeline

Cashier

Discount Liquor
09.2021 - Current

Server

S&B Joint
03.2017 - 01.2021

Medical Assistant & Phlebotomist - Medical Assisting

Platt College

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Erin-kaye Kujawinski