Dedicated professional with several years of experience at TASD as a Special Education Paraprofessional & numerous Behavioral Health facilities, skilled in crisis intervention and behavior management. Proven ability to foster trusting relationships and support clients in developing essential life skills. Recognized for strong problem-solving abilities and a positive attitude, enhancing therapeutic outcomes and promoting a supportive environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Multiple Disabilities & Autism Support Aide/Paraprofessional
Titusville Area School District
07.2019 - Current
Observed and monitored children's activities.
Offered caring companionship and emotional support.
Facilitated recreational activities tailored to individual student interests, promoting social engagement and mental stimulation.
Assisted students with daily living needs to maintain self-esteem and general wellness.
Established trusting relationships with students through consistent reliability and genuine empathy towards their unique situations.
Supported children's development by encouraging teamwork and understanding of others.
Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
Maintained accurate records of patient progress through detailed documentation of care provided during each shift.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
Established trusting relationships with clients through consistent reliability and genuine empathy towards their unique situations.
Supported patients mental well-being by engaging in meaningful conversations and offering emotional support.
Assisted with range-of-motion exercises, contributing to improved mobility and overall health for clients.
Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Behavioral Health Therapeutic Support Staff Member
North Star Behavioral Health Services
12.2009 - 09.2012
Developed strong rapport with clients, fostering a trusting environment for optimal therapeutic outcomes.
Supported clients in developing essential life skills such as problem-solving, communication, and self-care techniques.
Coordinated with caregivers and families to facilitate continuity of care and support systems outside the treatment setting.
Modeled appropriate behaviors and coping mechanisms for clients during challenging situations or periods of emotional dysregulation.
Provided crisis intervention services, stabilizing clients during acute episodes of distress.
Promoted positive reinforcement methods increasing overall motivation among clients to actively participate in their treatment process.
Established measurable objectives for each client's treatment plan to track progress towards goals effectively.
Participated in professional development workshops to stay current on best practices in behavioral health care delivery.
Assisted clients in meeting their therapeutic goals through consistent encouragement and support.
Communicated regularly with supervising clinicians regarding case updates or concerns requiring additional intervention strategies.
Maintained strict adherence to confidentiality protocols ensuring HIPAA compliance while discussing sensitive matters regarding client cases.
Implemented behavior modification strategies, resulting in improved social functioning for clients.
Documented client progress, ensuring accurate records for treatment planning and regulatory compliance.
Reduced aggressive behaviors in clients by utilizing evidence-based de-escalation techniques.
Applied de-escalation and limit-setting techniques to promote client cooperation.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Assisted with client restraint and seclusion scenarios to create safe environment for client, other students, staff, family members.
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Engaged with colleagues in treatment team meetings to promote positive client treatment outcomes.
Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Supported clients in developing coping skills to help clients manage life challenges and difficulties.
Provided crisis intervention to support clients during times of urgent need.
Behavioral Health Therapeutic Support Staff Member
Paoletta Counseling Services
09.2006 - 12.2009
Developed strong rapport with clients, fostering a trusting environment for optimal therapeutic outcomes.
Supported clients in developing essential life skills such as problem-solving, communication, and self-care techniques.
Coordinated with caregivers and families to facilitate continuity of care and support systems outside the treatment setting.
Modeled appropriate behaviors and coping mechanisms for clients during challenging situations or periods of emotional dysregulation.
Provided crisis intervention services, stabilizing clients during acute episodes of distress.
Promoted positive reinforcement methods increasing overall motivation among clients to actively participate in their treatment process.
Established measurable objectives for each client's treatment plan to track progress towards goals effectively.
Participated in professional development workshops to stay current on best practices in behavioral health care delivery.
Assisted clients in meeting their therapeutic goals through consistent encouragement and support.
Communicated regularly with supervising clinicians regarding case updates or concerns requiring additional intervention strategies.
Maintained strict adherence to confidentiality protocols ensuring HIPAA compliance while discussing sensitive matters regarding client cases.
Implemented behavior modification strategies, resulting in improved social functioning for clients.
Documented client progress, ensuring accurate records for treatment planning and regulatory compliance.
Reduced aggressive behaviors in clients by utilizing evidence-based de-escalation techniques.
Applied de-escalation and limit-setting techniques to promote client cooperation.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Assisted with client restraint and seclusion scenarios to create safe environment for client, other students, and family members.
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Engaged with colleagues in treatment team meetings to promote positive client treatment outcomes.
Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Supported clients in developing coping skills to help clients manage life challenges and difficulties.
Provided crisis intervention to support clients during times of urgent need.
Behavioral Health Therapeutic Support Staff Member
Family Services of Northwestern Pennsylvania
10.2005 - 06.2006
Developed strong rapport with clients, fostering a trusting environment for optimal therapeutic outcomes.
Supported clients in developing essential life skills such as problem-solving, communication, and self-care techniques.
Coordinated with caregivers and families to facilitate continuity of care and support systems outside the treatment setting.
Modeled appropriate behaviors and coping mechanisms for clients during challenging situations or periods of emotional dysregulation.
Provided crisis intervention services, stabilizing clients during acute episodes of distress.
Promoted positive reinforcement methods increasing overall motivation among clients to actively participate in their treatment process.
Established measurable objectives for each client's treatment plan to track progress towards goals effectively.
Participated in professional development workshops to stay current on best practices in behavioral health care delivery.
Assisted clients in meeting their therapeutic goals through consistent encouragement and support.
Communicated regularly with supervising clinicians regarding case updates or concerns requiring additional intervention strategies.
Maintained strict adherence to confidentiality protocols ensuring HIPAA compliance while discussing sensitive matters regarding client cases.
Implemented behavior modification strategies, resulting in improved social functioning for clients.
Documented client progress, ensuring accurate records for treatment planning and regulatory compliance.
Reduced aggressive behaviors in clients by utilizing evidence-based de-escalation techniques.
Applied de-escalation and limit-setting techniques to promote client cooperation.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Assisted with client restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Engaged with colleagues in treatment team meetings to promote positive client treatment outcomes.
Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Supported clients in developing coping skills to help patients manage life challenges and difficulties.
Provided crisis intervention to support clients during times of urgent need.
Behavioral Health Therapeutic Support Staff Member
Comprehensive Children & Family Services
04.2005 - 10.2005
Developed strong rapport with clients, fostering a trusting environment for optimal therapeutic outcomes.
Supported clients in developing essential life skills such as problem-solving, communication, and self-care techniques.
Coordinated with caregivers and families to facilitate continuity of care and support systems outside the treatment setting.
Modeled appropriate behaviors and coping mechanisms for clients during challenging situations or periods of emotional dysregulation.
Provided crisis intervention services, stabilizing clients during acute episodes of distress.
Promoted positive reinforcement methods increasing overall motivation among clients to actively participate in their treatment process.
Established measurable objectives for each client's treatment plan to track progress towards goals effectively.
Participated in professional development workshops to stay current on best practices in behavioral health care delivery.
Assisted clients in meeting their therapeutic goals through consistent encouragement and support.
Communicated regularly with supervising clinicians regarding case updates or concerns requiring additional intervention strategies.
Maintained strict adherence to confidentiality protocols ensuring HIPAA compliance while discussing sensitive matters regarding client cases.
Implemented behavior modification strategies, resulting in improved social functioning for clients.
Documented client progress to track effectiveness and inform future treatment plans.
Reduced aggressive behaviors in clients by utilizing evidence-based de-escalation techniques.
Applied de-escalation and limit-setting techniques to promote client cooperation.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Assisted with client restraint and seclusion scenarios to create safe environment for client, other students, staff, and family members.
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Engaged with colleagues in treatment team meetings to promote positive client treatment outcomes.
Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Supported clients in developing coping skills to help patients manage life challenges and difficulties.
Provided crisis intervention to support clients during times of urgent need.
Assistant to Campus Administrative Assistant
Clarion University of Pennsylvania
05.2004 - 12.2004
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Increased customer service success rates by quickly resolving issues.
Volunteered to help with special projects of varying degrees of complexity.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Librarian Page
Oil City Library
07.2001 - 03.2002
Catalogued and organized books, materials and other documents for proper library management.
Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
Researched and acquired new library materials to maintain updated library collection.
Trained and supervised library staff, volunteers and other personnel.
Located requested books on shelves and in library database and fetched items for patrons.
Maintained library databases to support accuracy and availability in circulation systems.
Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
Contributed to a positive work environment by providing ongoing support and professional development opportunities for staff members.
Maintained welcoming and inclusive library environment, ensuring positive experience for all patrons.
Resolved patrons' complaints tactfully and professionally.
Greeted patrons warmly and offered to assist with issues or needs.
Telemarketer
Reese Brothers
12.2000 - 12.2000
Managed a high volume of calls daily while maintaining professionalism and efficiency.
Answered calls, took messages, and transferred calls to correct individuals.
Completed daily cold calling and outreach to build sales pipeline.
Generated new leads through targeted cold calling efforts, expanding the company''s client base.
Education
Bachelor of Science - Psychology
Clarion University of Pennsylvania
Clarion, PA
12-2004
High School Diploma -
Oil City Senior High School
Oil City, PA
06-2000
Skills
Patient
Special needs education
Problem-solving
Administrative support
Cultural sensitivity
Organizational expertise
Active listening
Collaborative teamwork
Classroom support
Crisis intervention
Behavior management
Positive attitude
Emotional intelligence
Accomplishments
Supported classroom teachers in implementing a developmentally-appropriate curriculum for a group of students.
Collaborated with team in the development of individual students' needs.
Achieved proficiency in all required trainings by completing each assignment with accuracy and efficiency.
Supported classroom teachers in implementing a developmentally-appropriate curriculum for students.
Completed in-depth training in ABA techniques, in prior positions of employment.
Certification
Crisis Prevention Intervention Training (yearly)
Ukeru Training (yearly)
CPR Training (yearly or every other year)
Languages
English
Timeline
Multiple Disabilities & Autism Support Aide/Paraprofessional
Titusville Area School District
07.2019 - Current
Behavioral Health Therapeutic Support Staff Member
North Star Behavioral Health Services
12.2009 - 09.2012
Behavioral Health Therapeutic Support Staff Member
Paoletta Counseling Services
09.2006 - 12.2009
Behavioral Health Therapeutic Support Staff Member
Family Services of Northwestern Pennsylvania
10.2005 - 06.2006
Behavioral Health Therapeutic Support Staff Member
Professional Counseling Experience at Moon Area School District and North Allegheny School DistrictProfessional Counseling Experience at Moon Area School District and North Allegheny School District