Erin Kennedy
Brushton
Summary
Dedicated and customer-focused professional with a proven track record of excelling in fast-paced restaurant environments. Skilled at anticipating guest needs, delivering efficient and friendly service, and enhancing the overall dining experience for patrons. Demonstrated ability to thrive in bustling settings while maintaining a positive attitude and attention to detail.
Overview
27
27
years of professional experience
Work History
National Account Manager
American Managment Association
05.2017 - Current
- Developed and managed long-term relationships with national clients to enhance account retention and satisfaction.
- Executed strategic account plans aligning client needs with organizational goals to drive revenue growth.
- Led cross-functional teams in delivering tailored solutions, improving service delivery and client engagement.
- Analyzed market trends and competitor activities to inform decision-making and adjust account strategies accordingly.
Sales Representative
Liberator Medical Supply, Inc
10.2015 - 04.2017
- Call center environment. Helping patients get the very best product and service! Sympathize with their medical problems and needs.
- Always compliant with company verbiage and rules.
- New representatives sit with me during training to get the best experience in the beginning.
Solutions Specialist
VERIZON WIRELESS
01.2013 - 04.2015
- Establish client relationships by providing red carpet experiences with every interaction
- Grow customer base with outbound sourcing and customer referrals
- Attain daily, weekly, monthly, quarterly and annual sales and revenue goals
- Responsible for all elements of inventory, marketing, merchandising, customer experience, operational compliance
District Sales Manager
AVON PRODUCTS, INC
06.1998 - 10.2011
- Achieved Circle of Excellence Award, increased sales $150K YOY
- Functioned as Premium manager running multiple districts and markets with various district assignments
- Experienced with rural, city, suburban district configurations
- Mentored, coached and trained new assigned DSMs
- Managed largest district in the Northeast; with a sales representative staff of over 700 and the largest Leadership representative/mentor staff in my Division of 21 districts
- Increased district profitability every year by reducing expenses and maximizing growth and market penetration
- Consistently achieved above national goals for New Representative Business
- Consistently ranked in the top percentile for all business indicators in Division
- Doubled my Presidents Club Members in 2011 (Sales Representative selling over $10K)
- Held four Sales Rallies each month, for training and recognition
- Provided creative launches and sales support to new product development
- Managed a group of call captains for the Division, put in place to mentor new representatives helping them get their business operational
- Earned numerous achievements, recognition and prizes for consistent over achievement of all company goals
- A member of Gouverneur Business Women - 10 years
- Chamber of Commerce member - 4 counties
Education
Associates - Business Administration
SUNY Canton
Canton, NY06.1990
Skills
- Goal oriented
- Client relationship building
- Sales presentations
- Data-driven decision making
Timeline
National Account Manager
American Managment Association
05.2017 - Current
Sales Representative
Liberator Medical Supply, Inc
10.2015 - 04.2017
Solutions Specialist
VERIZON WIRELESS
01.2013 - 04.2015
District Sales Manager
AVON PRODUCTS, INC
06.1998 - 10.2011
Associates - Business Administration
SUNY Canton
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