Erin Kieley
Ann Arbor,MI
Summary
Senior Project Manager with extensive experience delivering complex initiatives across healthcare and operational environments. Former Division I athlete known for disciplined execution, collaborative leadership, and consistently delivering high-quality, client-focused results while driving revenue + program growth.
Overview
13
13
years of professional experience
Work History
Senior Project Manager
Meadowlark Design + Build
Ann Arbor, Michigan
09.2022 - Current
- Oversee 5 - 8 concurrent projects, responsible for on-time and on-budget project execution.
- Drove $2.4M in 2025 sales revenue, contributing significantly to a $13M small-business operation.
- $1.9M of revenue in 2025 came from repeat clients (80%), built through being relentlessly reliable and nurturing client relationships.
- Continuously navigate and resolve ongoing project challenges through creative problem-solving, teamwork, and decisive action.
- Champion exacting quality standards to ensure exceptional execution and highly satisfied clients.
- Oversee project financial performance, driving cost-effective execution and increasing profit margins by 1 - 2% on average, per project.
- Apply Sandler, BOOST, and ZingTrain sales methodologies to identify client needs, deliver exceptional experiences, and generated an additional $140K in revenue (2025) beyond contracted amounts.
Project Manager, Encore + Warranty Services
Meadowlark Design + Build
Ann Arbor, Michigan
09.2020 - 08.2022
- Recruited to develop and lead a new 'Small Projects' division, driving revenue growth from $200K to $625K in 18 months.
- Led the rebranding of the new services division (Encore Service), driving increased visibility and 100% growth in project volume (38 → 76 projects per year, 2020–2022).
- Established trusted client relationships that converted repeat clients into larger-scale Meadowlark renovation and remodel projects.
- Addressed and resolved 202 homeowner warranty claims (2020–2022), delivering consistently reliable service and an exceptional client experience.
Director, Pediatric Dysfunctional Voiding Clinic
Mayo Clinic
Rochester, Minnesota
08.2015 - 06.2019
- Recruited by the Department of Pediatric Urology at Mayo Clinic to launch Mayo's first Pediatric Dysfunctional Voiding Rehabilitation Clinic in order to meet growing demand and improve the continuity of patient care.
- Drove the adoption of a noninvasive, child-friendly standard of care, advancing clinical practice standards.
- Collaborated with physicians, administrators, and clinical teams to bring the program from concept to fully established clinical practice within 3 months.
- Expanded weekly patient visit volume by over 140% between 2015 and 2019.
- Delivered education lectures to physicians and specialty care teams, establishing trusted partnerships and driving 50% annual growth in referrals.
- Invited instructor and mentor to Mayo School of Health Sciences Physical Therapy students.
Founder, Pediatric Pelvic Floor Rehab Clinic
ActivePT
Rochester, MN
08.2012 - 07.2015
- Established Minnesota’s first pediatric physical therapy clinic focused exclusively on pediatric dysfunctional voiding and incontinence using child-friendly, noninvasive interventions.
- Cultivated strong, strategic relationships with pediatricians and specialty physicians at Mayo Clinic, increasing new patient referrals from 2 - 3 per week (2012) to 5 - 6 per week (2015).
- Invited lecturer for Mayo Clinic’s Women’s Health, Urology, and Physical Medicine & Rehabilitation departments.
- Developed marketing materials and delivered presentations to parents, caregivers, and local school staff, raising awareness and driving service demand within the community.
Education
Diploma - Construction Technology
Minnesota State College Southeast
Winona, MNMaster of Science - Physical Therapy
Mayo Clinic School of Health Sciences
Rochester, MNBachelor of Science - Exercise Science
Miami University
Oxford, OHSkills
- Teamwork Collaboration
- Stakeholder Engagement Influence
- Project LIfecycle Management
- Proactive Self-driven
- Effective Clear Communication
- Cultivates Strong Relationships
- Creative Problem Solving
- Financial Oversight
- Process Improvement
- Sales Strategy Business Development
Timeline
Senior Project Manager
Meadowlark Design + Build
09.2022 - Current
Project Manager, Encore + Warranty Services
Meadowlark Design + Build
09.2020 - 08.2022
Director, Pediatric Dysfunctional Voiding Clinic
Mayo Clinic
08.2015 - 06.2019
Founder, Pediatric Pelvic Floor Rehab Clinic
ActivePT
08.2012 - 07.2015
Diploma - Construction Technology
Minnesota State College Southeast
Master of Science - Physical Therapy
Mayo Clinic School of Health Sciences
Bachelor of Science - Exercise Science
Miami University