Erin Kowalski

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Upheld infection control and prevention policies across different patient-facing areas.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

• Transferred, admitted and discharged patients, complying with principles of safe patient handling.

• Assisted patient with eating, bathing and grooming, supporting activities of daily living.

• Demonstrated knowledge of infection control related to hand washing and universal precautions.

• Participated in multi-skilled activities, supporting patient-centered approach to achieving of licensed nurses.

• Placed ECGs for observing, monitoring and documenting cardiac arrhythmias.

• Maintained chart and filed paperwork, facilitating clerical functions.

• Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds and blood in urine.

• Lifted and assisted others to lift patients to move them on and off beds, examination tables, surgical tables and stretchers.

• Responsible for 24/7 care of an eight year old female who suffers from permanent neurological deficits as a result of a stroke at the age of three days.

• Monitor oxygen saturation via use of a pulse oximeter.

• Fully trained on rescue medications in the event of a seizure.

• Fully trained in rescue procedures in the event of a seizure, including time monitoring, calling paramedics with specific instructions, contacting parents, and monitoring the seizure.

• Responsible for hourly medication dispensing.

• All aspects of entertaining and taking care of the young girl during the day and night.

• Greeted and informed customers of products, fostering positive store experiences,

• Maintained inventory and store visual presentation to meet customer needs.

• Provided efficient and courteous service to customers.

• Employed technology systems to locate products or place online customer orders.

• Maintained cash accuracy by working with supervisors to correct deficiencies.

• Built and maintained positive working relationships with co-workers.

• Attended training to refresh on current procedures and learn process improvements.

• Provided product information and resolved concerns to assist customers.

• Memorized or referenced readily accessible information to relay to customers.

• Presented and explained drink menu, answering questions to educate customers.

• Followed operating instructions and troubleshot breakdowns, keeping equipment operational.

• Implemented process improvements to enhance service and store appearance.

• Answered customer phone calls and appropriately addressed questions and complaints.

• Maintained clean and healthy environments by following proper safety and sanitation regulations.

• Cleaned and restocked dining room and bar areas and performed dishwashing and sanitations tasks.