Erin Kressner
Highlands Ranch,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Operations Specialist and Program Manager
Arrow
09.2016 - Current
- Manage a team of 7
- Organize and facilitate complex integrations for customer engagements
- Primary coordinator and point of contact for the customers, integration centers, suppliers, supply chain, sales architects and field sales
- Oversee all levels of customer service, operations, supply chain, and project management for customers
- Manage the current product line production and new product introductions
- Utilize Microsoft Power BI to provide analytics of logistics, production, and shipping of customer builds
- Previously, managed the West Coast and Central Region of the United States for components and simple integration quotes, sales, and customer service for new and current customer engagements.
Sales Development and UX Consultant
FluoroFinder
02.2016 - 08.2016
- Prospected and developed relationships with individual labs, cores, and businesses using flow cytometry
- Responsible for the maintenance of over 80 core facilities (Territory: Southern US and International)
- Achieved and surpassed monthly targets 5 times
- Demonstrated FluoroFinder's flow cytometry panel design utility through remote training sessions
- Analyzed and developed strategic plans for customer engagement and long term product utilization.
National Account Manager
Stericycle
12.2013 - 01.2016
- Managed a book of business of over 2,000 accounts; including national accounts and small businesses
- Received sales achievement awards 15 times for hitting over monthly goal
- Doubled the amount of sales for national accounts from previous year
- Used written and verbal communication skills to sell and maintain accounts
- Part of the product sales task force working with marketing to increase market penetration
- Handled daily talk time and revenue reporting that was sent to manager and sales team
- Used salesforce.com for account management, sales, and reporting.
Assistant Sales Manager
Verizon Wireless
03.2010 - 11.2013
- Managed and developed a team of 8 sales representatives
- Drove sales for over 20 metrics
- Hosted the district's weekly retail to business conference call
- Managed inventory, expenses and operations for the store
- Handled customer escalations through problem solving and communication skills
- Completed the Verizon Wireless Leadership Program and Management Operations Training
- Organized and ran Wireless Workshops for 5 stores.
Education
Bachelor of Science - Advertising
Southern Illinois University Carbondale
Carbondale, IL12.2009
Websites
Certification
Lean Six Sigma Green Belt, Arrow, 04/01/19
Professional Skills
- Account Management
- Project Management
- Program Management
- Sales Operations Management
- Supply Chain Management
- Lifecycle Management
- Sales Management
- Sales Development
- Sales Reporting
Software Skills
- Microsoft Excel
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft Visio
- SalesForce
- Oracle E-Business
- Discrete Manufacturing Systems
Soft Skills
- Accountable
- Adaptable
- Highly Organized
- Process and Detail Oriented
- Problem Solver
- Love of Learning
- Strong Leadership Skills
Hobbies and Interests
- Snowboarding
- Hiking
- Camping
- Reading
- Traveling
- My Boston Terrier, Odie
Timeline
Sales Operations Specialist and Program Manager
Arrow
09.2016 - Current
Sales Development and UX Consultant
FluoroFinder
02.2016 - 08.2016
National Account Manager
Stericycle
12.2013 - 01.2016
Assistant Sales Manager
Verizon Wireless
03.2010 - 11.2013
Bachelor of Science - Advertising
Southern Illinois University Carbondale
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