ERIN LAFORCE
Colchester,VT
Summary
Accomplished Manager with expertise in production planning and team leadership. Effectively resolved challenges on the production floor and ensured quality control, driving operational success and maintaining high standards for customer service.
Overview
11
11
years of professional experience
Work History
Production Manager
Embroidery & Screen Painting
Essex Jct, VT
05.2019 - Current
- Oversaw daily production schedules and workflow for embroidery and screen printing.
- Supervised staff, managed employee schedules, oversaw training, and handled human resource duties on production floor. Oversaw embroidery manufacturing pipeline, scheduled production due dates, and ensured timely completion of orders.
- Inspected finished custom apparel, troubleshot machine issues, and implemented continuous process improvements to enhance production quality. Monitored raw materials including threads, bobbins, and backing.
- Oversaw training to enhance skills and performance.
- Coordinated quality control inspections to ensure product standards.
Arcade Manager
Pizza Putt
South Burlington, VT
04.2015 - 05.2019
- Trained new staff on arcade procedures, improving service quality and customer satisfaction.
- Resolved customer concerns and complainants quickly and professionally to support positive relationships.
- Performed maintenance on arcade games, ensuring optimal functionality and enhancing user experience.
- Coordinated employee schedules and organized birthday party events to ensure smooth operations.
- Performed cashier duties such as handling payments, issuing receipts, and reconciling daily sales reports.
Education
Associate of Arts - Criminal Justice
CCV
WinooskiP.I. Course -
Guy Paradee
Some College (No Degree) - Investigator
Burlington Public Defenders Office- Intern
Burlington, VTAct 1 Internship -
Drug & Alcohol course -
CCV
Skills
- Management experience
- Effective communication
- Production planning
- Promote team diversity
- Innovative problem resolution
- Ability to collaborate effectively
- ERP software management
- Strong leadership
Timeline
Production Manager
Embroidery & Screen Painting
05.2019 - Current
Arcade Manager
Pizza Putt
04.2015 - 05.2019
Associate of Arts - Criminal Justice
CCV
P.I. Course -
Guy Paradee
Some College (No Degree) - Investigator
Burlington Public Defenders Office- Intern
Act 1 Internship -
Drug & Alcohol course -
CCV