Overview
Work History
Education
Skills
Timeline
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Erin Laio

Andover,MA

Overview

15
15
years of professional experience

Work History

Chief of Staff

Thrive Global
04.2022 - Current
  • Report directly to the Chief Product, , acting as project manager for all Product team operations to align the product team with the company's overall strategy and goals
  • Assist in building Pitch decks for company/team meetings, sales meetings and internal stakeholders by collaborating with product managers, marketing, data team, content team and engineering to collect most up to date data and information to ensure accuracy -Craft weekly “What’s Up In Product” emails to share updates with all employees on product releases and updates, upcoming customer launches, team resource links, new hires, previous week product NPS, dates for important team meetings and current key themes for the team -Coordinate and communicate office hours for individuals and teams within the department -Create deck, craft agenda and coordinate speakers for monthly Product “All Hands” meetings which include updates from stakeholders across the company, information on recent product releases, current product industry news and team updates -Attend sales demos and exploratory calls, take notes and follow up on action items -Perform Executive Assistant duties including extensive scheduling of internal and external meetings, calendar management, booking of travel, expense reporting, gift/swag coordination, planning and execution of Product Executive team offsites -Supported the Chief Training Officer, Chief

Chief Of Staff

04.2022 - 08.2023
  • Product, Engineering and Design, until a dedicated EA was hired -Created a more efficient process for requesting/planning/booking webinars between the Customer Success team and the Chief Training Officer, leading to a much simpler and easily trackable experience for all parties

Senior Executive Business Partner

Sourcegraph
03.2021 - 10.2021
  • Apply strong administrative skills and team collaboration mindset to ensure meetings are scheduled in a timely manner and have all the information attendees need to be set up for successful meetings -Attend executive meetings, take notes and follow up on action items -Book travel and processed expense reports -Assist team with goal tracking and OKR planning processes by keeping track of deadlines and following up on action items -Plan and execute executive team events including offsite and leadership activities -Organize all logistics and prep for quarterly Board of Directors meeting

Executive Assistant

HubSpot
02.2016 - 10.2021
  • Chief Product Officer, VP of User Experience, VP of Product Development and VP of Data, Proactively manage complex calendars with quickly changing business priorities across multiple time zones -Monitor incoming email for CPO and VP of Data - determine priority for correspondence and action items-Coordinate all domestic and international travel needs (car, flight, hotel, etc.) and related visa requirements -Facilitate cross departmental meetings and manage follow ups -Prepare and submit all expense reports monthly -Receive, track and execute all vendor requests -Coordinate company-wide monthly Product “Science Fair” presentation including prep meetings, Zoom webinar creation and dry runs -Work with the Finance department to track Capital Expenditures for Product + Engineering departments -Organize, execute, and assist with team activities and offsites -Cultivate relationships with key business partners and support business development efforts -Provided support for Chief Strategy Officer and Corporate Development team from 2016 – 2020 until team grew to need a dedicated EA

Office Manager/Executive Assistant

LVMH
04.2013 - 01.2016
  • Manage both Founders complex calendars, appointments, expenses and travel arrangements – including international -Work cohesively with multiple internal and external departments to maintain efficient and accurate scheduling of Founders time – company headquarters are located in NYC -Track and manage the Boston office budget to effectively reduce spending over the last two+ years -Liaison between QVC and Founders for on-air appearances -Coordinator for office relocation from Boston to NYC for R&D and Product Development departments – organized, packed and oversaw shipment and delivery of entire office -Project Management Coordinator for current employee uniform redesign project – work with internal team and outside vendors to ensure project is on track -Provide additional support for Product Development and R&D teams

Executive Assistant

Affiliated Managers Group
04.2011 - 04.2013
  • Performed duties including answering phones, calendar management, scheduling meetings, booking travel, tracking expenses and creating expense reports -Renew and execute all IT related contracts
  • Reduced renewal costs by creating an IT contract tracking database -Kept detailed running report of all cellular/data usage for entire company including global offices (200 people in 9 locations) -Managed monthly statements for American Express corporate card users receive statements, collect all receipts/invoices, create detailed report including accounting codes for Finance department -Completed graphic design projects to meet department needs, including editing headshots for internal company directory, formatting and distributing logos for outside vendors and publications and developing visual content for office intranet and company website

Office Assistant/Receptionist/Graphic Designer

Native Sun Studio
07.2009 - 04.2011
  • Answered phones and worked directly with company owner, staff and clients assisting in any office or personal needs-Designed new company identity including logo, business card and website layout-Assisted in creating designs and layouts for clients-Applied organizational skills to catalog all client info and projectsGraphic DesignerEstate Concordia Eco-Resort

09.2010 - 10.2010
  • Designed new site map for grounds, signage for all units on property and logos

Hearts On Fire
07.2008 - 08.2008
  • Assisted with general office needs in marketing and advertising departments-Researched and wrote reports on current marketing/advertising trends and guerilla marketing-Made travel arrangements and scheduled meetings for managers

Education

Bachelor of Fine Arts - Graphic Design

Keene State College

Skills

  • Technical Skills
  • Proficient on Mac and Windows, Adobe Creative Suite CS5, OneTrust, Concur, Workday, GSuite, Microsoft Office Suite, Egencia, Abacus, Slack, Zoom, Pitch, Salesforce

Timeline

Chief of Staff

Thrive Global
04.2022 - Current

Chief Of Staff

04.2022 - 08.2023

Senior Executive Business Partner

Sourcegraph
03.2021 - 10.2021

Executive Assistant

HubSpot
02.2016 - 10.2021

Office Manager/Executive Assistant

LVMH
04.2013 - 01.2016

Executive Assistant

Affiliated Managers Group
04.2011 - 04.2013

09.2010 - 10.2010

Office Assistant/Receptionist/Graphic Designer

Native Sun Studio
07.2009 - 04.2011

Hearts On Fire
07.2008 - 08.2008

Bachelor of Fine Arts - Graphic Design

Keene State College
Erin Laio