Summary
Overview
Work History
Education
Skills
Timeline
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Erin Law

Taylor,MI

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

8
8
years of professional experience

Work History

Freight Forwarder

DSV Air & Sea
01.2022 - 03.2023
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Stayed on top of shipment locations and current status to update offices and customers.
  • Provided tracking information to enable clients to monitor progress of shipments.
  • Arranged delivery or storage of goods at destinations.

Data Entry Clerk

Mucci Farms
09.2020 - 12.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Followed established procedures to enter and process data correctly.

Waitress

Nicks Coney Island
05.2015 - 09.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

High School Diploma -

Wayne Memorial High School
Wayne, MI
05.2015

Skills

  • Active Listening
  • Product Availability
  • Verify Packaging
  • Customer Accounts Management
  • Customer Satisfaction
  • Social Perceptiveness
  • Critical Thinking
  • Office Supplies and Inventory
  • Customer Experience

Timeline

Freight Forwarder

DSV Air & Sea
01.2022 - 03.2023

Data Entry Clerk

Mucci Farms
09.2020 - 12.2021

Waitress

Nicks Coney Island
05.2015 - 09.2020

High School Diploma -

Wayne Memorial High School

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Erin Law