Erin Laws

• Demonstrated strict adherence to Washington Metropolitan Area Transit Authority policies, guidelines, and procedures while operating transit bus, ensuring the safety of passengers and compliance with District of Columbia's Federal traffic laws and regulations.

• Collected fares in accordance with the existing fare structure, meticulously inspecting bus passes and issuing valid transfers in a professional and courteous manner.

• Proficiently operated the radio, fare box, and other bus systems, following company policies and procedures to maintain smooth operations.

• Offered public timetables and provided accurate information to customers, ensuring their convenience and satisfaction.

• Ensured accessibility for disabled passengers by proficiently operating ramps and lifts, securely securing passengers in compliance with ADA guidelines and company policies.

• Tracked and reported project progress including timeline for key dependencies and milestones to hold project stakeholders accountable
• Managed the process of change requests from customers - incorporating into plan or price/schedule as appropriate, overall ensuring integrity of the original business case
• Led project activities throughout the project lifecycle.

• Provided effective oversight and leadership to administrative staff, ensuring smooth operations and adherence to company policies and procedures.

• Administered payroll processes, accurately maintaining and updating employee records to ensure timely and accurate compensation.

• Collaborated with line managers to develop HR planning strategies, aligning immediate and long-term staff requirements with organizational goals.

• Advised managers on policies related to equal employment opportunity and sexual harassment, ensuring compliance and fostering an inclusive work environment.

• Conducted interviews with applicants, assessing their experience, education, and skills to identify top talent for the organization.

• Consulted with employers to understand their needs and preferred qualifications, effectively matching candidates to job requirements.

• Provided comprehensive training to new hires, equipping them with the necessary skills and knowledge for successful integration into permanent positions.

• Demonstrated proficiency in data entry, accurately inputting and managing information to maintain accurate and up-to-date records.

• Provided effective oversight and supervision to administrative staff, ensuring efficient management of project files and records.

• Meticulously tracked budgets, maintaining accurate records of expenditures and reconciliations for funds control.

• Coordinated procurement activities and managed budgetary projects, ensuring seamless implementation and cost-effectiveness.

• Successfully managed projects in the wireless market, overseeing the entire process from material ordering to completion. Effectively tracked material inventory and communicated field issues using various systems.

• Managed the CTS ticketing system for all sites, promptly addressing and resolving any issues that arose.

• Prepared comprehensive project status reports by collecting, analyzing, and summarizing information and trends.

• Assigned responsibilities and authority to project personnel, ensuring clear roles and accountability.

• Fostered positive relationships with vendors, promptly notifying them of any errors or inconsistencies to maintain smooth operations.

• Conducted assessments of facility needs, collaborating with users, administrators, and engineers to identify business and technical requirements for proposed system modifications.

• Collaborated with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.

• Served as a liaison between AT&T and Dynis LLC, effectively addressing site issues, providing updates, and handling technical matters.

• Implemented preventive maintenance, backup, and recovery procedures to ensure system reliability and minimize downtime.

• Successfully managed multiple tasks related to construction, ensuring seamless coordination and timely completion.

• Analyzed and read incoming memos, submissions and distributed them as necessary
• Prepared documents to be reviewed and presented by the CEO and other leadership
• Assisted with meeting preparation and meeting time keeping
• Performed basic accounting tasks and booked travel for the CEO
• Kept records of corporate documents, records, and reports.