Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ERIN L. EALY

SOUTHFIELD

Summary

Experienced professional with 15+ years in communications, marketing, and operations. Recognized for sharp analytical skills, attention to detail, and proactive problem-solving mindset. Proficient in marketing/advertising, client relations, public speaking, team building, content creation/editing, project management, public relations and graphic design.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Freelancer

INDEPENDENT CONSULTANT
03.2014 - Current
  • Event planning, design and production
  • Conduct market research and negotiate contracts.
  • Organize facilities and manage all event details.
  • Cooperate with marketing and PR to promote and publicize events.
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.

Salon Operations Manager

HOT HAIR DESIGN STUDIO
08.2018 - 12.2024
  • Manage salon operations (including scheduling, inventory, financial planning, and marketing strategies)
  • Content creator and Video Editor
  • Foster a collaborative and high performance environment
  • Developed campaigns and memberships.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Hairstylist

SALON KIMISTRY
09.2015 - 07.2018
  • Consult with clients and develop healthy hair regimens
  • Market and sell salon products to clients
  • Coordinate, plan and execute hair campaigns and events.
  • Manage scheduling
  • Create advertisement for Salon Kimistry

Education

B.A. - Communication, Media & Theater Arts, Minor, Psychology

Eastern Michigan
Ypsilanti, MI
06.2017

Skills

  • Intermediate experience in Microsoft Office – Word, Excel and Project

  • Problem-solving

  • Time management

  • Attention to detail

  • Customer support

  • Project management

  • Virtual assistance

Certification

Cosmetology – Virginia Farrell, Issued: 2007-08

Timeline

Salon Operations Manager

HOT HAIR DESIGN STUDIO
08.2018 - 12.2024

Hairstylist

SALON KIMISTRY
09.2015 - 07.2018

Freelancer

INDEPENDENT CONSULTANT
03.2014 - Current

B.A. - Communication, Media & Theater Arts, Minor, Psychology

Eastern Michigan

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ERIN L. EALY