Erin Ledesma
Great Bend,KS
Summary
Organized professional experienced in enhancing business flow through effective people skills. Delivered positive and memorable customer experiences by utilizing strong multitasking and time management abilities. Committed to fostering a customer-centric environment that drives satisfaction and loyalty.
Overview
14
14
years of professional experience
Work History
Preschool Teacher
Little River Learning Center
Little River, KS
02.2025 - 05.2025
- Facilitated daily activities to promote engagement and social interaction among children
- Fostered a nurturing environment to support children's emotional development.
Clerk
McPherson County Register of Deeds
McPherson, KS
06.2024 - 01.2025
- Input data into systems with precision to ensure reliability of records
- Assisted the public with document requests and information inquiries.
- Facilitated public access to documents by responding to requests and inquiries.
- Entered data into systems accurately
Direct Support Professional
Disability Supports of the Great Plains
McPherson, KS
10.2023 - 05.2024
- Supported individuals with disabilities in daily living activities and personal care.
- Assisted clients in developing social skills and community engagement opportunities.
- Assisted clients in creating and glazing clay art pieces, while ensuring a clean and organized workspace.
- Contributed to artistic projects in the clay studio.
Documentation Specialist
Pfizer
McPherson, KS
07.2023 - 09.2023
- Entered data into systems with precision to ensure integrity of information.
- Reviewed and edited documents for clarity, accuracy, and adherence to guidelines.
- Reviewed and edited documents to enhance clarity, accuracy, and compliance with regulatory guidelines.
Trial Clerk
McPherson County Clerks Office
McPherson, KS
06.2023 - 07.2023
Administrative Assistant
Kroger
Hutchinson, KS
03.2023 - 05.2023
- Executed data entry tasks with precision, ensuring data integrity and supporting organizational record-keeping
Escrow Assistant
Security 1st Title
Lyons, KS
07.2018 - 01.2023
- Prepared escrow documents for real estate transactions and ensured accuracy.
- Coordinated communication between clients, agents, and lenders throughout the closing process.
- Answered phones, assisted customers, scheduled closings and appointments to ensure smooth transactions
Deli Clerk
Brookshire's Grocery Company
Emory, TX
06.2016 - 07.2018
- Guided customers in inquiries and product selections to enhance their shopping experience, Executed cooking tasks in a fast-paced kitchen environment, Maintained cleanliness of workspaces and dining areas
- Assisted customers with product selections and provided recommendations.
- Ensured cleanliness and organization of deli counter to promote a welcoming environment.
- Advised customers on product selections and provided tailored recommendations.
Housekeeper/Room Attendant
Holiday Inn Express & Suites
Sulphur Springs, TX
03.2016 - 07.2016
- Defined key job responsibilities for clarity
- Cleaned rooms and assisted guests to create a welcoming and comfortable environment.
Office Assistant
Wilson-Orwosky Funeral Home
Emory, TX
01.2015 - 06.2015
- Customer service. Executed computer-based administrative tasks to support operations, Handled administrative paperwork to ensure compliance and efficiency, coordinated arrangements for customers, supported director in service delivery, composed obituaries for clients, made programs for services, obtained death certificates, etc
- Coordinated office communications and correspondence for funeral home operations.
Custodian
Rains ISD
Emory, TX
12.2011 - 05.2014
- Executed cleaning and maintenance tasks to uphold a safe and tidy environment.
- Maintained cleanliness of classrooms, hallways, and restrooms to ensure safety and hygiene.
- Operated cleaning equipment including floor buffers and vacuums efficiently.
- Restocked supplies, including soap and paper towels, to support facility operations.
Event Specialist
Crossmark
Sulphur Springs, TX
06.2011 - 03.2012
- Demonstrated product features to enhance customer understanding during service interactions.
Education
Psychology
University of Phoenix
Phoenix, AZMedical Office Support
Northeast Texas Community College
Mount Pleasant, TXHigh School Diploma -
Rains High School
Emory, TXSkills
- Data entry
- Computer skills
- Google Suite
- Administrative support
- Clerical support
- Customer service
- Escrow
- Fast typing
- Cash handling
- Cash register
- Office Management
- Merchandising
- Merchandising planograms
- Product demonstrations
Timeline
Preschool Teacher
Little River Learning Center
02.2025 - 05.2025
Clerk
McPherson County Register of Deeds
06.2024 - 01.2025
Direct Support Professional
Disability Supports of the Great Plains
10.2023 - 05.2024
Documentation Specialist
Pfizer
07.2023 - 09.2023
Trial Clerk
McPherson County Clerks Office
06.2023 - 07.2023
Administrative Assistant
Kroger
03.2023 - 05.2023
Escrow Assistant
Security 1st Title
07.2018 - 01.2023
Deli Clerk
Brookshire's Grocery Company
06.2016 - 07.2018
Housekeeper/Room Attendant
Holiday Inn Express & Suites
03.2016 - 07.2016
Office Assistant
Wilson-Orwosky Funeral Home
01.2015 - 06.2015
Custodian
Rains ISD
12.2011 - 05.2014
Event Specialist
Crossmark
06.2011 - 03.2012
Psychology
University of Phoenix
Medical Office Support
Northeast Texas Community College
High School Diploma -
Rains High School