Summary

Overview

Work History

Education

Skills

Timeline

Erin Leitold

Virginia Beach,VA

Summary

Diligent technician with experience in the Pharmaceutical, IT, and customer service sectors. Strong knowledge of pharmacy operations, quality control, IT programs, and customer solutions. Independent worker or team player that's highly motivated and dependable.

Overview

years of professional experience

Work History

House Cleaner

Home Clean Heros

01.2025 - Current

Led cleaning teams to ensure high-quality service and customer satisfaction.
Cleaned whole property according to companies checklist and protocol.
Implemented inventory management practices for cleaning supplies and equipment.

Bartender

Hyatt House Mall Of America

06.2023 - 09.2023

Assisted in the opening of a new bar and helped workout all the issues associated with such.
Managed bar inventory and supplies.
Prepared alcoholic and non-alcoholic beverages for bar and restaurant patrons.
Interacted with customers, took orders and served food and drinks.

Executive Assistant

Amazon Web Services

01.2021 - 12.2022

Helped conduct social selling activities via LinkedIn.
Used Vlookup to match large data sets in excel.
Ran a successful email marketing campaign.
Assisted in researching potential customer companies and developed talking points.
Conducted standard admin activities such as schedule organization, populated excel spreadsheets, and organized account lists and activities.
Researched potential customer contact information using software such as LinkedIn and Marketo.
Helped manage client activities via Salesforce.

Medical Insurance Operations Specialist

Next Health Choice

03.2020 - 09.2020

Processed all prior authorizations and coverage verification requests from clients in a timely and accurate manner.
Made out going phone calls to insurance companies when necessary.
Informed client of final decisions for authorizations and coverage verification information.
Met stringent productivity standards in processing a high volume of cases per day.

Pharmacy Technician Insurance Specialist

Prime Therapeutics LLC

10.2018 - 01.2020

Processed prior authorization faxes and requests for patients receiving medications.
Processed all requests accurately and in a timely manner.
Met the demanding quotas and high quality assurance standards.

Pharmacy Tech Insurance Customer Service Rep

Alorica

04.2016 - 09.2018

Consulted with patients concerning which medications were covered by their insurance provider.
Answered incoming calls and provided assistance for caller requests.
Entered data in a quick and accurate fashion.
Provided great customer service and transferred calls to the appropriate departments.

Pharmacy Technician

Walgreens

10.2014 - 03.2016

Filled prescriptions according to protocol.
Unpacked and stocked daily medication deliveries.
Made certain that all customers left the pharmacy satisfied with great customer service.
Consulted with patients concerning which medications were covered by their insurance provider.
Entered data in a quick and accurate fashion.
Provided great customer service by ensuring a welcoming environment.