Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
References

Erin Lemus

Tucson,AZ

Summary

  • I am a dedicated hard working team member providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience
1
1
Certificate

Work History

Logistics Team Member

Harbor Freight
Tucson, Arizona
09.2022 - 10.2023
  • Performed regular counts of product to ensure accurate inventory of stock
  • Unloaded product from trucks using proper equipment and checked in product with the bill of lading.
  • Processed proper paperwork for damaged goods or lost items in transit.
  • Oversaw the product was properly stocked in wearhouse and in store.
  • Performed daily checks of store products and made any necessary changes to the store layout that was required by the store management
  • Assisted customers with store needs.

Assistant Store Manager

Hungry Howies Pizza
Tucson, AZ
2017 - 2019
  • Managed daily operations of the store, including customer service, inventory management and staff scheduling, crew.
  • Assisted in hiring, setting up events, and ordering product for walk-throughs and directed team members to correct issues
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.

CSR

Home Depot (Apac)
Tucson, AZ
2015 - 2020
  • Answered incoming customer calls regarding products and services, troubleshooting problems, updating customers accounts, and took payments.
  • maintained company policies and scripts when answering phone
  • Deescalated calls and made sure customers were happy and satisfied by the end of the call

Delivery and Ride Share

Uber eats, Postmates, Instacart
Tucson, AZ
2019 - 2023
  • Delivered food, packages, and customers in a safe and timely manner
  • Ensured food maintained the proper temperatures and were up to code during delivery
  • Adhered to company policies on deliveries, pickups and drop offs
  • Followed delivery routes as assigned ensuring best navigation skills
  • Checked that all delivered goods matched the invoices, verifying accuracy and completeness of the order
  • Provided excellent customer service with clients upon arrivals, pick ups, and drop offs

Education

High School Diploma -

Catalina Foothills High School, Tucson
09.2004

Skills

  • Office Administration
  • Shipping and Receiving
  • Forklift
  • Data Entry
  • Customer Service
  • Truck Loading and Unloading
  • Caregiving
  • Ride share
  • Food Delivery (completed food safety courses)
  • Certified Caregiver

Certification

  • State Caregiving Certificate

Timeline

Logistics Team Member - Harbor Freight
09.2022 - 10.2023
Assistant Store Manager - Hungry Howies Pizza
2017 - 2019
CSR - Home Depot (Apac)
2015 - 2020
Delivery and Ride Share - Uber eats, Postmates, Instacart
2019 - 2023
Catalina Foothills High School - High School Diploma,

References

References available upon request.

References

References available upon request.

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Erin Lemus