Dedicated Social Worker with 10+ years of experience helping clients with complex medical needs, access resources such as assisted living facilities and home health care services, to manage health and meet goals the client has set for themselves.
Overview
18
18
years of professional experience
Work History
Supports Planner
Service Coordination, Inc
11.2021 - Current
· Utilize assessments and information from various sources regarding medical, psychological, and social factors to evaluate client needs. Jointly develop plans of service for Community Options Waiver and Community First Choice program
· Monitor plans of service, and make changes as needed
· Asses clients community needs, and identify resources for social and community service programs.
· Refer clients to appropriate community agencies and providers as needed
· Monitor clients Medicaid eligibility for Community Options Waiver and Community First Choice Program.
· Assisted clients with applying for Medicaid and/or completing Medicaid redetermination process as needed.
· Utilize critical thinking skills to troubleshoot any conflicts or barriers within support team including service issues and client crisis
· Facilitate client transitions from medical facilities to community setting (Assisted Living Facility or client/family home)
· Educate clients on principles of self-determination
Service Coordinator
The Coordinating Center
08.2012 - 11.2021
· Utilize assessments and information from various sources regarding medical, psychological, and social factors to evaluate client needs. Jointly develop plans of service for the Community Options Waiver and Community First Choice program
· Monitor plans of service, and make changes as needed
· Asses clients community needs, and identify resources for social and community service programs.
· Refer clients to appropriate community agencies and providers as needed
· Monitor clients Medicaid eligibility for Community Options Waiver and Community First Choice Program.
· Assisted clients with applying for Medicaid and/or completing Medicaid redetermination process as needed.
· Utilize critical thinking skills to troubleshoot any conflicts or barriers within support team including service issues and client crisis
· Facilitate client transitions from medical facilities to a community setting (Assisted Living Facility or client/family home)
· Educate clients on principles of self-determination
Senior Counselor
Medifast Weight Control Centers
08.2011 - 07.2012
Provide individualized nutritional and behavioral counseling to clients, using selected analytic tools and indicators
Educate clients on how to deal with the challenges of weight loss, and counsel towards behavioral changes in order to maintain a healthy lifestyle
Mentor center counselors on counseling best practices; provide guidance and coaching to counselors as needed.
Addictions Counselor
Walden Sierra Inc
01.2008 - 07.2011
Provide screenings and assessments for inpatient and outpatient services
Facilitate Intensive Out Patient (IOP), Relapse Prevention and DWI groups
Develop and implement client treatment plans
Perform treatment plan reviews
Provide crisis, hotline and inpatient coverage as assigned
Maintain contact with parole and probation agents
Participate in weekly team meetings and trainings
Maintain and enforce all agency policies, procedures and regulations
Maintain all clinical and administrative records to program standards in an appropriate and timely manner.
Independent Support Coordinator
Community Network Services
12.2006 - 11.2007
Provided support coordination services to Developmental Disabilities Administration (DDA) clients
Facilitate development of annual support plan and all accompanying documents, per DDA requirements
Maintain and implement plan to ensure stated goals are being met and necessary updates to reflect evolving needs of the client
Locate, arrange and coordinate local, state, federal and community resources on behalf of the client
Develop new services and service providers as necessary to meet identified client needs
Function as advocate for the client and assist them in self advocacy
Monitor supports and services to ensure they are meeting needs of the client
Assure maximum use of natural and community supports
Provide interagency and interprogram coordination necessary to achieve desired outcomes on support plan
Develop and maintain all necessary documentation in clients file to support services rendered, including support notes, Individual Service Plan (ISP), cost plans, annual reports, referrals, recertification, physicals, medical information, income and earning information, court orders, Medicaid information, school records, progress reports and any other required by DDA
Ensure that all service providers are in compliance with company procedure manuals, court orders and published DDA documentation
Assist clients in maintaining eligibility for services
Completing agency required contacts and documentation.
Case Manager
Tri-City Mental Health Center
04.2005 - 10.2006
Evaluated psychosocial needs of clients
Developed, implemented and monitored treatment plans in collaboration with client, service providers and Department of Mental Health
Provided supportive counseling and crisis intervention to clients with severe mental health diagnoses
Provided information, referrals, advocacy and coordination regarding public, private, community and government agencies, resources and benefits
Conducted home visits to ensure safety of clients
Monitored medication compliance
Completed agency documentation including treatment plans, progress notes and case management assessments
Participated in interview process of Case Manager applicants.
Education
Bachelor of Social Work (BSW) -
Wheelock College
Boston, MA
05.2004
Skills
Empathy
Advocacy
Process new information quickly and adapt to change as needed
Strong verbal and written communication skills
Ability to self direct and follow through with tasks Attention to detail
Maintaining clients/families rights to self determination Meeting clients/families where they are in the transition process
Open communication and collaboration to obtain solutions
Compliance with privacy, confidentiality, and HIPAA regulations
Professional and comprehensive documentation in electronic record keeping
Establishing professional rapport with client/family/providers