Erin Lowry
Phillipsburg
Summary
Professional educator with experience in fostering supportive and effective learning environment. Proven track record of enhancing student engagement and academic success through collaboration with faculty and adaptability to evolving classroom needs. Strong skills in communication, organization, and instructional support. Known for reliability and results-driven approach in educational settings.
Overview
4
4
years of professional experience
Work History
Teaching Assistant
Hunterdon County Educational Services Commission
10.2024 - 02.2025
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Provided feedback on student's work, guiding improvements and encouraging continuous learning.
- Provided support during laboratory experiments, ensuring safe and educational environment for students.
Substitute Teacher, K-12
Warren County Technical School
10.2022 - 10.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Supervised lunchroom and recess activities.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
Customer Service Representative
Premiere Response
05.2021 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Bachelor of Arts - English
Ashford University
San Diego, CASkills
- Positive attitude
- Computer skills
- Relationship building
- Calm and patient demeanor
- Helping students with special needs
- Cleaning and sanitizing
- Supervising student activities
- Small group and individual assistance
- Material preparation
- Early childhood education
- Behavior redirection
- Classroom management
Timeline
Teaching Assistant
Hunterdon County Educational Services Commission
10.2024 - 02.2025
Substitute Teacher, K-12
Warren County Technical School
10.2022 - 10.2024
Customer Service Representative
Premiere Response
05.2021 - 01.2022
Bachelor of Arts - English
Ashford University
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