Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Lynagh-Kaminsky

West Babylon

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Server/Bartender

Ginza
03.2017 - Current
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Jam
10.2020 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Assistant Manager

True Food Kitchen
09.2020 - 03.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Server

Left Coast Kitchen & Cocktails
07.2016 - 08.2020
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

John F Kennedy High School
Bellmore, NY

Associate of Arts - Social Work

Nassau Community College
Garden City, NY
06-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Team collaboration

Timeline

Server

Jam
10.2020 - 05.2025

Assistant Manager

True Food Kitchen
09.2020 - 03.2022

Server/Bartender

Ginza
03.2017 - Current

Server

Left Coast Kitchen & Cocktails
07.2016 - 08.2020

John F Kennedy High School

Associate of Arts - Social Work

Nassau Community College

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