Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Lynch

New Cumberland,PA

Summary

Experienced in fast-paced office environments, systematic and administrative assistant with a strong work ethic and collaborative mindset. Proven track record of successfully completing diverse clerical tasks and providing valuable staff support. Recognized for responsible, punctual, and productive approach to work. Consistently delivers high-quality results, whether working independently or with minimal supervision.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Executive Assistant

Student Loan Tax Experts
09.2022 - Current
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

ADMINISTRATIVE ASSISTANT

Howard Hanna
05.2022 - 09.2022
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Sorted and distributed office mail and recorded incoming shipments
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Answered multi-line phone system, routing calls, delivering messages to agents
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Generated reports and typed letters in Word and prepared PowerPoint presentations
  • Kept reception area clean and neat to give visitors positive first impression
  • Monitored supervisor's work calendar
  • Restocked supplies to maintain adequate stock levels
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events
  • Created PowerPoint presentations for training/informational purposes
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Created detailed expense reports and requests for expenditures.

8TH GRADE ENGLISH TEACHER

VBCPS
08.2015 - 06.2021
  • Prepared and implemented lesson plans covering required course topics
  • Promoted effective verbal and written communication through listening, speaking, reading and writing practice
  • Administered assessments and standardized tests to evaluate student progress
  • Led interesting and diverse group activities to engage students in course material
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways
  • Helped students develop academic, social and emotional skills for long-term success
  • Cultivated relationships with parents for complete support network
  • Encouraged independent thought, good judgment and expression of original ideas
  • Administered and graded tests and assignments to evaluate students' progress.

OFFICE ASSISTANT

Hampden Township Parks And Recreation
05.2011 - 08.2014
  • Completed clerical tasks such as filing, copying and distributing mail
  • Interacted with customers by phone, email or in-person to provide information
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments
  • Delivered clerical support by handling range of routine and special requirements
  • Developed correspondence letters, memos and emails
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
  • Informed and supported business leaders through consistent communication and administrative support duties.

Education

Bachelor of Science - Secondary Education

Clarion University of Pennsylvania
Clarion, PA
05.2014

Skills

  • Strong Organizational Skills
  • Strong Problem Solver
  • Office Management
  • Schedule & calendar planning
  • Ease with Computers and Technology
  • Document and File Management
  • Appointment Coordination
  • Multitasking and Time Management
  • Advanced MS Office Suite Knowledge
  • Meeting Support
  • Administrative Procedures
  • Time Management

Certification

Wilderness First Aid Certification

Timeline

Executive Assistant

Student Loan Tax Experts
09.2022 - Current

ADMINISTRATIVE ASSISTANT

Howard Hanna
05.2022 - 09.2022

8TH GRADE ENGLISH TEACHER

VBCPS
08.2015 - 06.2021

OFFICE ASSISTANT

Hampden Township Parks And Recreation
05.2011 - 08.2014

Bachelor of Science - Secondary Education

Clarion University of Pennsylvania

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Erin Lynch