Erin Mackenzie Allen
Hooks,TX
Summary
Completed choice hotel management program member of a&p board for the state of Arkansas 2014-2025
Overview
18
18
years of professional experience
Work History
Accounts Payable-Receivable/Office Manager
Whatley Sign Company
Texarkana, Arkansas
08.2015 - Current
- Oversaw accounts payable and receivable operations ensuring timely and accurate reconciliations.
- Organized, oversaw, and coordinated daily operations of diverse office staff.
- Conducted thorough research to identify payment discrepancies.
- Efficiently coded general ledger entries.
- Prepared balance sheets for cash flow purposes.
- Processed payroll for direct deposit and checks.
- Responsible for all monthly and weekly payroll liabilities.
- Directed administration of Fuelman accounts assigned to drivers.
- Compiled and processed state-specific sales tax documentation.
- Maintained and submitted quarterly IFTA reports to the state of Arkansas.
Manager
Arista Apartments
Texarkana, Texas
01.2015 - 07.2022
- Managed 188 residential units to meet ownership and tenant requirements.
- Advertised property rentals effectively to attract potential tenants.
- Facilitate tenant move-ins and move-outs.
- Interview, qualify, and place tenants.
- Managed comprehensive tenant contracting processes to meet compliance standards.
- Accurately tracked and organized financial data.
General Manager
Clarion Lacrosse Hotel
Texarkana, Texas
11.2009 - 12.2014
- Facilitate departmental operations to ensure exceptional guest service.
- Directed team efforts across diverse functions to ensure consistent performance by managing a staff of 35-40 personnel.
- Established and maintained clear communication with hotel owner.
- Facilitated implementation of comprehensive procedures for optimizing cost control and inventory efficiency.
- Coordinated tasks effectively to maintain exceptional customer satisfaction.
- Managed brand quality assurance, budget compliance, and labor efficiency for overall performance.
- Act as the face of the property by being actively involved in the local community.
- Capable of remaining calm, polite, and understanding when dealing with 100 to 150 hotel guests on a daily basis.
- Monitor rates daily via Kayak, and make adjustments in order to compete with local hotels.
Medical Coding
Orthopedic Specialists
Texarkana, Texas
09.2006 - 11.2009
- As a Medical Coder, organized, processed, and maintained medical records and health information
- Check medical records for completeness, accuracy, and compliance with requirements of regulatory and accrediting agencies
- Communicate with clinical staff on coding and documentation issues such as recording inpatient and outpatient diagnoses and procedures
- Research and solve complex questions related to coding and documentation, such as adequate health information documentation, coding, billing, etc
- Performs clerical duties required by the medical record keeping function
Skills
- Customer Satisfaction
- Accounts Payable and Receivable
- Sales/Marketing
- Leadership/Management Skills
- Contract Negotiation
- Bank reconciliation
- Budget Control
- Organized
- Self-motivated
- Proactive
- QuickBooks
- Microsoft Office-Excel/Word
- Scan
- Copy
- Fax
- Rate Center
Accomplishments
- Completed Choice Hotels Management Program, 2012
- Member of Hooks Community in Action, 2012-2013
Timeline
Accounts Payable-Receivable/Office Manager
Whatley Sign Company
08.2015 - Current
Manager
Arista Apartments
01.2015 - 07.2022
General Manager
Clarion Lacrosse Hotel
11.2009 - 12.2014
Medical Coding
Orthopedic Specialists
09.2006 - 11.2009