Erin Maginnis
Havertown
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Waitstaff
PJ Whelihan's Restaurant
07.2024 - Current
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
Intramural Sports Supervisor
Temple University
08.2023 - Current
- Managed scorekeeping for multiple intramural sports (flag football, kickball, dodgeball, floor hockey).
- Set up and took down courts nightly.
- Answered student inquiries and fostered a fun environment.
Pool Bar Attendant
Overbrook Golf Club
05.2022 - Current
- Restocked supplies and managed POS for food orders.
- Delivered food to members at the bar and tables.
- Created a fun, welcoming atmosphere while maintaining cleanliness and professionalism.
Guest Service Associate
European Wax Center
05.2023 - 08.2023
- Scheduled appointments, managed guest profiles, and processed transactions using Zenoti software.
- Handled cash, maintained the money drawer, and deposited funds daily.
- Provided excellent customer service, resolving complaints with empathy and professionalism.
Education
Bachelor of Arts - Advertising
Temple University
Philadelphia, PA05-2026
Skills
- Proficient in MS Office (Word, Excel, PowerPoint)
- Adobe Photoshop and Canva expertise
- CPR/First Aid Certified
- Effective teamwork
- Customer service expertise
- Problem-solving
- Collaborative approach
Timeline
Waitstaff
PJ Whelihan's Restaurant
07.2024 - Current
Intramural Sports Supervisor
Temple University
08.2023 - Current
Guest Service Associate
European Wax Center
05.2023 - 08.2023
Pool Bar Attendant
Overbrook Golf Club
05.2022 - Current
Bachelor of Arts - Advertising
Temple University
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