Erin Matula
Marshall,MI
Summary
Proven leader in healthcare and wellness with a track record of enhancing team productivity and improving customer satisfaction at Marshall Comfort Care. Skilled in Medical Records Management and fostering Healthcare Team Collaboration, excels in driving program success and optimizing health outcomes. Achieved significant participation growth in wellness initiatives through effective promotion and strategic leadership.
Overview
7
7
years of professional experience
Work History
Wellness Coordinator
Marshall Comfort Care
12.2022 - Current
- Collected and tracked information about participation and outcomes of individual programs.
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Increased participation in wellness initiatives by effectively promoting and marketing available resources.
- Organized schedules for comprehensive group wellness programs. Working with Heart-To Heart Hospice to improve quality of life of all home's residents.
- Collaborated with healthcare providers to offer on-site health screenings and preventive care services, improving employee access to care.
- Facilitated open communication channels within the organization regarding wellness goals and progress updates, maintaining transparency and accountability among all caregivers involved in the process.
- Organized engaging workshops and seminars, fostering a culture of continuous learning around health and wellness topics.
- Facilitated open communication channels within the organization regarding wellness goals and progress updates, maintaining transparency and accountability among all stakeholders involved in the process.
- Conducted regular assessments of employee/residents needs, tailoring program offerings to best serve the workforce population.
- Evaluated program effectiveness using data-driven metrics, refining strategies to optimize outcomes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted routine inspections to check quality and compliance with established specifications.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Welder
Tenneco Automotive
01.2019 - 12.2021
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Prepared welding equipment to perform advanced welding work.
PSA/ Med-Tech
Maplewood Of Marshall
04.2017 - 09.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Marshall High School
Marshall, MI06.2013
Skills
- Medical Records Management
- Fitness assessment
- Health Promotion
- Healthcare Team Collaboration
- Program Leadership
- Corporate Wellness
- Vendor coordination
- Group Instruction
- Safety Monitoring
- Body composition evaluations
- Equipment management
Timeline
Wellness Coordinator
Marshall Comfort Care
12.2022 - Current
Welder
Tenneco Automotive
01.2019 - 12.2021
PSA/ Med-Tech
Maplewood Of Marshall
04.2017 - 09.2018
High School Diploma -
Marshall High School
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