Erin May
Restaurant Manager
658 SE Keyes St. Port Saint Lucie,FL
Summary
Energetic and motivated food service manager with proven ability to manage all areas of restaurant operations. Proficient in staff management, inventory control, and budgeting to ensure efficient and profitable service. Skilled in maintaining high standards of food quality, safety, and customer service to enhance dining experiences. Proven ability in communication, problem-solving, and adaptability for smooth operations.
Overview
7
7
years of professional experience
Work History
Assistant Restaurant General Manager
Safe Harbor Marina's, Belle's Restaurant
North Palm Beach, Florida
10.2024 - Current
- Led front-of-house staff, implementing customer service and safety protocols, boosting team performance.
- Managed private events, ensuring exceptional service and high client satisfaction.
- Optimized labor costs through strategic scheduling adhering to budget constraints.
- Ordered supplies within budget, maintaining inventory levels to support restaurant operations.
- Inspected dining areas for cleanliness and safety, promoting risk-free environment.
- Utilized Aloha, Toast, and Micros for efficient order processing and inventory management.
- Analyzed P&L statements to identify improvement areas, and implemented strategies to enhance profitability.
- Maintained detailed sales transaction records and managed daily cash flow effectively.
- Communicated well, used strong interpersonal skills establishing positive relationships with guests and employees, anticipating needs before they arise.
Bartender/Server
Safe Harbor Marina's, Belle's Restaurant
North Palm Beach, Florida
11.2021 - 10.2024
- Maintained knowledge of current mixology trends, bar equipment, and sanitation standards.
- Remained calm during peak periods, promoting exceptional customer service.
- Established rapport with guests, enhancing repeat business through outstanding service.
- Monitored and restocked the bar inventory.
- Fostered strong relationships with colleagues through effective communication.
- Oversaw guest alcohol consumption, preventing over-intoxication and underage drinking.
- Participated in weekly meetings to align team goals with management objectives.
Manager
Game Day Sports Grill
West Palm Beach, FL
08.2018 - 09.2021
Education
Water Treatment Program -
Sacramento State University
Sacramento, CASkills
- Customer service
- Team leadership
- Inventory management
- Budgeting and cost control
- Staff training and development
- Food safety compliance
- Performance evaluation and improvement
- Industry trends
- Promotions and events coordination
- POS system
- Time management
- Multitasking abilities
- ServSafe food certified
- TIPS certified
References
Available upon request.
Timeline
Assistant Restaurant General Manager
Safe Harbor Marina's, Belle's Restaurant
10.2024 - Current
Bartender/Server
Safe Harbor Marina's, Belle's Restaurant
11.2021 - 10.2024
Manager
Game Day Sports Grill
08.2018 - 09.2021
Water Treatment Program -
Sacramento State University
Similar Profiles
Erin MayErin May
Assistant Restaurant General Manager at Safe Harbor Marina's, Belle's RestaurantAssistant Restaurant General Manager at Safe Harbor Marina's, Belle's Restaurant
Mackenzie RobelMackenzie Robel
Waitress at Marina's Pizza & RestaurantWaitress at Marina's Pizza & Restaurant
Christianique SmithChristianique Smith
Caregiver at Safe Harbor Home CareCaregiver at Safe Harbor Home Care
Brian DominguezBrian Dominguez
Tires and Ship From Club at Sams ClubTires and Ship From Club at Sams Club
Andrew BevilacquaAndrew Bevilacqua
Uber Partner at UberUber Partner at Uber