Erin McCarthy
Chandler,AZ
Summary
Skilled in verbal communication and time management, consistently delivering results by building a loyal clientele and streamlining office efficiency. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
CBF Pools
01.2021 - Current
- Handle phone calls, directing callers to appropriate personnel or providing information as needed.
- Manage confidential information with discretion, ensuring the privacy of sensitive documents.
- Manage incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
- Perform routine clerical tasks by scanning, filing, and copying documents.
- Increased on-time payments by promptly generating and sending out invoices to clients.
Hairstylist
Rolfs Salon
04.2010 - 04.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
Education
Bachelor of Arts - Education
Grand Canyon University
Phoenix, AZ12.2007
Skills
- Front office operations
- Customer Engagement
- Verbal Communication
- File Organization
- Payment reconciliation
- Customer Service
Timeline
Administrative Assistant
CBF Pools
01.2021 - Current
Hairstylist
Rolfs Salon
04.2010 - 04.2019
Bachelor of Arts - Education
Grand Canyon University
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