Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin McCary

Lexington,SC

Summary

Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at resolving client issues and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills. Hardworking and passionate job seeker eager to secure entry-level Accounting position. Ready for new professional challenges and seeking a career-oriented position.

Overview

10
10
years of professional experience

Work History

Account Manager

Bargain Services LLC
05.2020 - 10.2023
    • Oversaw daily office operations, ensuring smooth workflow and timely completion of tasks.
    • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
    • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
    • Conducted regular account reviews to identify areas for improvement and ensure continued success.
    • Developed comprehensive filing systems to maintain organized documentation for easy retrieval when needed.
    • Improved overall team productivity by implementing best practices in organization and time management.

Store Manager

Mattress Firm
07.2014 - 10.2019
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Assistant Manager

Sunny Shades
06.2013 - 07.2014
  • Planned and prepared workflow schedules, delegating tasks for four-member team.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

Bachelor of Science - Accounting

Western Governors University
Salt Lake City, UT
05-2025

Skills

  • Proficient in QuickBooks
  • Experienced with Microsoft Office tools, including Excel
  • Conflict resolution expertise
  • Customer relationship management
  • Collaborative team member
  • Strong interpersonal skills
  • Strong written and verbal communication
  • Account relationship development

Timeline

Account Manager

Bargain Services LLC
05.2020 - 10.2023

Store Manager

Mattress Firm
07.2014 - 10.2019

Assistant Manager

Sunny Shades
06.2013 - 07.2014

Bachelor of Science - Accounting

Western Governors University

Similar Profiles

CREATE PROFILE