Erin Mcclory
Carmichael,CA
Summary
Hardworking and reliable with strong ability in Customer Service and Multitasking. Offering my positive attitude, Problem Solving and Active listening. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Carmichael
09.2019 - Current
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Operated cash register, collected payments and provided accurate change.
- Described menu items to customers and suggested products based on stated preferences.
- Listened to customer desires and needs to recommend optimal products.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Greeted guests with pleasant smile and superior customer service.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
Waitress
River City Brewery
Carmichael
04.2017 - Current
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
Education
High School Diploma -
El Camino Fundamental High School
Sacramento, CA06.2004
Skills
- Engaging personality
- Calm under pressure
- Active listener
- Multitasking
Timeline
Barista
Starbucks
09.2019 - Current
Waitress
River City Brewery
04.2017 - Current
High School Diploma -
El Camino Fundamental High School
Similar Profiles
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Damian ByrdDamian Byrd
Restaurant Server at Olive Garden - Darden RestaurantsRestaurant Server at Olive Garden - Darden Restaurants