Erin McDermott
Southampton,PA
Summary
Dynamic leader with a proven track record at Edge Fitness Gym, excelling in effective communication and team motivation. Spearheaded innovative child development programs, enhancing cognitive growth and safety, resulting in an increase in program participation. Skilled in fostering relationships and team development, ensuring high customer satisfaction and efficient service delivery.
Overview
5
5
years of professional experience
Work History
Kids Coach
Edge Fitness Gym
03.2023 - Current
- Assisted in the development of age-appropriate, hands-on curriculum to stimulate cognitive growth and motor skill development.
- Enhanced child safety by consistently monitoring play areas and conducting regular safety checks.
- Developed fine motor skills in young children by incorporating manipulative toys into daily play routines.
- Maintained a clean and organized facility, ensuring a safe, hygienic space for all children in attendance.
Take-Out Server
Miller's Ale House
03.2021 - 04.2023
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
- Responsible for training new employees.
- Offered suggestions based on customer preferences or dietary restrictions when they were unsure about what to order.
- Fostered positive relationships with regular customers, cultivating loyalty through personalized service experiences.
- Maintained a clean and organized work area, ensuring efficient service throughout the shift.
Day Care Attendant
Kids Creative Care
03.2019 - 03.2020
- Developed fine motor skills in young children by incorporating manipulative toys into daily play routines.
- Maintained a clean and organized facility, ensuring a safe, hygienic space for all children in attendance.
- Supervised and directed children activities for up to ten (10) children per shift.
- Read books to children, fed snacks, and engaged in children activities; including coloring books, counting to 100 and learning the alphabet.
Education
No Degree - Business Administration
Bucks County Community College
Newtown, PASkills
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
- Team Development
- Team motivation
Additional Information
Qualified in Word, Excel and Powerpoint.
Typing Speed: 45 Words Per Minute.
Timeline
Kids Coach
Edge Fitness Gym
03.2023 - Current
Take-Out Server
Miller's Ale House
03.2021 - 04.2023
Day Care Attendant
Kids Creative Care
03.2019 - 03.2020
No Degree - Business Administration
Bucks County Community College
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