ERIN MCDONOUGH

Sheehan Real Estate and Property Management

• Income Tracking: Accurately record rent payments, late fees, application fees and other charges. Segregate income by property for owner-specific reporting.
• Expense Management: Categorize and track expenses such as maintenance, utilities, property taxes, insurance, management fees and late fees.
• Monitor tenant rent payments, follow up on late payments and issue reminders.
• Maintain tenant ledgers, including payment history, adjustments and outstanding balances.
• Verify services rendered and process invoices from vendors and ensure timely payments
• Manage Security Deposits (in compliance with local laws)
• Account Reconciliation
• Tax Compliance and Support

RPH Inc. Plumbing and Heating

• Invoice Customers according to work orders and products used
• Maintain Accurate Inventory and Pricing
• Accurate Expense Tracking

• Answered multi-line phone system, routing calls and delivering messages to staff.
• Performed research to identify weaknesses in membership processing and presented options for upgrading.
• Managed filing system, entered data and completed other clerical tasks.
• Processed Association memberships for New England Livery Association and NH Tech Alliance
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• Designed queries and reports for Membership and Development mailings to prospective and existing members and donors
• Cleaned database of all incomplete and inaccurate information
• Temporarily took over all Membership and some Development duties for a period of 5 months, i.e., membership renewals, donor campaigns, maintaining accurate data, etc

• Oversaw the transition of all database information into The Raiser's Edge development software
• Responsible for designing marketing materials, reports and queries to support Development and Membership campaigns
• Managed one employee

• Developed marketing strategies to increase Collector Club enrollment which included direct mailings, trade show attendance and phone sales
• Designed database to maintain accurate membership information
• Oversaw mailings and distribution of materials to all Club members

• Responsible for direct mail list marketing for several major client including Brooks Bros., Lew Magram, etc
• - combined annual mail volume in excess of 35 million
• Maintained response and analyzed results of each direct mail campaign
• Developed sales presentations for existing and new client acquisition

• Created an organized system of database marketing and list testing to increase seminar attendance
• Developed a system to streamline SCF/Zipcode selections for 190 seminar locations
• Coordinated all list production, design and printing, and pre-mailing computer sorts for 60-70 mailings per year

• Coordinated mail plans for 28 individual dealers on a monthly basis
• Responsible for tracking status and performance of up to 14 million mail pieces per quarter
• Researched and recommended test lists, tracked and fulfilled all list rental orders and analyzed list cost for several clients, who combined, mailed in excess of 26 million names per year