Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
Halfway Line
Woodside, NY
10.2021 - 02.2023
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Trained new bartenders on drink preparation and upselling techniques.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Poured wine, beer and cocktails for patrons.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Balanced daily registers and generated sales reports for management.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Upsold customers from shelf to premium brands to help boost sales.
Bartender
The Globe Tavern
Woodside, NY
03.2016 - 03.2020
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Trained new bartenders on drink preparation and upselling techniques.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Poured wine, beer and cocktails for patrons.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Completed regular bar inventories and daily requisition sheets.
Collected and organized daily till totals and tips.
Balanced daily registers and generated sales reports for management.
Upsold customers from shelf to premium brands to help boost sales.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Receptionist
Queens County Court
Kew Gardens, NY
11.2008 - 11.2009
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Sorted incoming mail and directed to correct personnel each day.
Maintained daily calendars, set appointments with clients and planned daily office events.
Greeted and directed visitors to appropriate personnel and answered average of 15 calls and emails daily.
Scheduled and confirmed appointments and meetings for management team.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Greeted customers, answered general questions and directed to appropriate locations.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Scheduled appointments and maintained and updated appointment calendars.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Education
High School Diploma -
William Cullen Bryant High School
Long Island City, NY
06.1999
Skills
Payment Processing
Health Codes Compliance
Beverage Preparation
Food Preparation
Menu Memorization
Food Service
Complex Problem-Solving
Customer Service
File Management
Clerical Support
Administrative Support
Scheduling
Greeting and Seating Clients
Positive and Professional
Schedule Management
Verbal and Written Communication
Time Management
Mail Handling
Performance Improvement
Multi-Line Telephone Systems
Multi-Line Telephone Skills
Sorting and Labeling
Meeting Preparation
Organization Skills
Multitasking and Prioritization
Organization and Efficiency
Certification
Certified Phlebotomy technician, New York Institute of Medical Careers - 2012