Erin McGraw

Managed all hiring processes including scheduling interviews and acting as point person for all candidates. Prepared and implemented weekly leadership meetings. Trained employees on company protocol and HR policies. Provided admin. Support to management and executive board, supervisors, employees. Implemented and provided direction on HR management, including recruitment and performance objectives. Coordinated and scheduled meetings and conference calls as needed.

Determined staffing needs, job specifications, and job postings. Acted as direct liaison with Randstad Staffing, communicated hiring needs, screening prospective candidates, conducting
interviews, post interview assessments, compensation and benefits. Performed as point person for all candidate inquiries, referrals, new hires and trainees.

Determined need for new hires, developed and implemented job specifications, posted job descriptions, reviewed resumes, scheduled
and conducted interviews, post interview assessments, compensation and benefits.
Point person for candidates, referrals, new hires and trainees. Formulated orientation and mentorship plans for each new hire. Maintained ads/accounts for hiring platforms, Indeed, ZipRecruiter, Craigslist and others as needed.

Managed operations at the Call Center. Provided admin. Support to Executive Board, supervisors and employees. Purchased and maintained all necessary office supplies for day-to-day operations. Provided guidance on HR management including but not limited to recruitment, terminations and performance management.

Scheduled customers and technicians for installation; answered technical, billing and account inquiries.