Summary
Overview
Work History
Education
Skills
Odd Jobs
Socials
Publications
Hobbies and Interests
Pronouns
Timeline
Generic

Erin McMahon

Denver,CO

Summary

Results-driven operations manager, event director, and DJ with extensive experience orchestrating and executing high-profile events across diverse platforms. Proven expertise in event coordination, entertainment management, client relationship cultivation, and AV technology. Skilled in crafting engaging and memorable experiences through innovative themes and precise planning. Demonstrated proficiency in marketing and public relations, leveraging a strong background in media relations and strategic social media engagement to drive success.

Overview

11
11
years of professional experience

Work History

Operations Manager

A Music Plus Entertainment
05.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.

Event Director, Resident DJ

DV8 Distillery
04.2023 - 08.2024
  • Collaborated with local talent to book renowned DJs, live bands, and performers, elevating the overall entertainment experience
  • Conceptualized and implemented innovative event themes to captivate and engage patrons, resulting in increased attendance and revenue
  • Conducted thorough post-event evaluations, gathering feedback from patrons and staff to continuously improve future events
  • Effectively managed event budgets, delivering impressive results within financial constraints
  • Stayed at the forefront of nightlife trends, constantly seeking new and exciting ways to enhance the guest experience
  • Assisted with social media platforms and create buzz and excitement around events
  • Fostered positive relationships with regular patrons, ensuring they felt valued and appreciated, which contributed to repeat business and loyalty.

Event Coordinator

A Music Plus Entertainment
01.2022 - 05.2024
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Coordinated schedules, timelines, and musical details for over 1,000 events a year.
  • Consulted with customers to determine objectives and requirements for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.

Gear Technician

A Music Plus Entertainment
05.2019 - 01.2022
  • Conducted thorough testing and inspection of 15 DJ systems prior to events to ensure optimal functionality and performance of all equipment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Optimized system performance thorough testing and analysis.

Program Coordinator

City of San Carlos Recreation Center and Programs
08.2013 - 08.2018
  • Promoted to Program Coordinator (youngest ever) following 5 years of progressive promotions
  • Supervision of 1,500 total campers, 15 staff members, and 12 leaders in training
  • Budgeting, supply purchase, safety, parent interface, and hiring/training of all Staff
  • Short and long-term planning for traditional summer 'Adventure Camp' for three City-wide camp sites
  • Marketing and PR duties: Worked with City officials to create content for/running social media accounts i.e., Instagram and Facebook pages.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.

Education

Bachelor of Arts - English

University of Colorado, Boulder
05.2020

Skills

    Problem-Solving

    Team Leadership

    Operations Management

    Customer Service

    Process Improvements

    Superb time management skills

Odd Jobs

  • Matter Communications (PR Internship), Restaurant Hostess, Nanny, Dog-Walker, Delivery Driver

Socials

@erincmcmahon , @pulse_ctrl

Publications

  • CU Boulder's Honors Journal
  • The Dollhouse Magazine
  • Poetry Nation

Hobbies and Interests

  • Traveling, Music, Poetry, Skiing, People

Pronouns

She, They

Timeline

Operations Manager

A Music Plus Entertainment
05.2024 - Current

Event Director, Resident DJ

DV8 Distillery
04.2023 - 08.2024

Event Coordinator

A Music Plus Entertainment
01.2022 - 05.2024

Gear Technician

A Music Plus Entertainment
05.2019 - 01.2022

Program Coordinator

City of San Carlos Recreation Center and Programs
08.2013 - 08.2018

Bachelor of Arts - English

University of Colorado, Boulder

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Erin McMahon