ERIN MICHELLE MCMICHEAL
Eatonville,USA
Summary
Experienced and mission-driven individual with over a decade of expertise in mental health intervention, public safety, and program management. Currently serving as the Self-Directed Harm Prevention Specialist for the Washington National Guard, driving statewide primary prevention strategy in alignment with National Guard Bureau priorities. Proven success in cross-functional collaboration, policy development, data analysis, and advising senior leadership on evidence-based approaches to reduce self-directed harm. Formerly coordinated and delivered suicide prevention programs impacting thousands of service members annually, including crisis intervention and risk trend analysis. Background includes 911 dispatch, veteran-focused therapeutic programs, and organizational leadership, all underscored by strong communication, strategic planning, and stakeholder engagement skills.
Overview
23
23
years of professional experience
Work History
SELF-DIRECTED HARM PREVENTION SPECIALIST GS12
Washington National Guard
Camp Murray, WA
07.2023 - Current
- Serve as subject matter expert on integrated primary prevention related to self-directed harm.
- Develop and advance prevention policies, strategies, and performance measures.
- Facilitate collaboration across state programs, National Guard offices, and leadership to align prevention efforts and ensure data informed decision making.
- Support execution of The Adjutant General’s strategic prevention plan.
- Conduct needs assessments, analyze data, and deliver educational briefings.
- Promote evidence-based practices and coordinate multi-agency prevention initiatives.
- Monitor national trends and maintain partnerships with local and state agencies to enhance program effectiveness and compliance.
- Serve on the state suicide prevention task force and Governor’s Challenge Team to support unified strategies across military and veteran populations.
SUICIDE PREVENTION COORDINATOR
Dynamic System Technologies, Inc.
Camp Murray, WA
04.2019 - 07.2023
- Deliver annual suicide prevention briefings and intervention trainings statewide.
- Provide crisis intervention and coordinate follow-on care in collaboration with command teams.
- Maintain timely and accurate data on suicide-related incidents.
- Analyze unit risk inventories and advise leadership on mitigation strategies.
- Distribute up-to-date prevention resources at key events.
- Collaborate with military, veteran, and community organizations to align efforts and monitor suicide risk trends.
- Serve on the state suicide prevention task force and Governor’s Challenge Team to support unified strategies across military and veteran populations.
PUBLIC SAFETY TELECOMMUNICATOR
Thurston County 911
Olympia, WA
02.2018 - 02.2019
- Answer incoming business and emergency phone lines.
- Collect information and enter it into the computer aided dispatch system correctly and within time restrictions.
- Code all call types appropriately.
- Manage callers in crisis while obtaining the most accurate information possible.
- Fulfill requests made via phone and radio.
- Provide excellent customer service to calling parties, responding units, and co-workers.
VOLUNTEER COORDINATOR
LeMay Collections at Marymount
Tacoma, WA
08.2016 - 09.2017
- Recruit, train, schedule, and coordinate volunteers for both on and off-site events and daily tours of the museum.
- Produce monthly volunteer newsletters.
- Organize, promote, and facilitate a variety of events both on and off site.
- Manage gift shop personnel and inventory.
- Manage and document outgoing and incoming donations.
- Oversee daily operations of the museum and ensure it is visitor ready.
- Maintain website and social media pages.
- Provide exceptional customer service and accurate information to museum members and visitors.
PROGRAM MANAGER
Rainier Therapeutic Riding
Yelm, WA
10.2010 - 11.2015
- Implement program standards and promote the program within the service member and veteran community.
- Coordinate instructors, volunteers, participants, and equines for all classes and activities.
- Set, monitor, and measure program goals.
- Collect and input data gathered from participant self-reporting to measure outcomes and evaluate progress.
- Network with other veteran and military organizations to keep current on veteran issues and possible solutions.
- Prepare detailed reports for monthly board meetings.
- Instruct classes, manage volunteers, and staff daily.
- Maintain website and social media pages.
DISPATCHER
West Pierce Fire & Rescue (Fire Comm)
Lakewood, WA
03.2002 - 09.2014
- Company Overview: (Agency has been consolidated under South Sound 911)
- Answer incoming business and emergency phone lines.
- Collect information and enter it into the computer aided dispatch system efficiently and accurately while managing calling parties.
- Provide crisis intervention when needed.
- Dispatch the correct units to calls for service and track units throughout their response.
- Answer and document radio communications.
- Fulfill all requests made via phone and radio for additional resources, notifications, and alerts.
- Train new employees.
- Maintain the highest level of courtesy and service to calling parties, responding units, and my partners no matter the circumstances.
Skills
- Suicide prevention
- Substance abuse prevention
- Youth engagement
- Mental health awareness
- Outreach planning
- Intervention planning
- Educational instruction
- Substance abuse education
- Goal setting
- Crisis intervention
- Motivational interviewing
- Outreach activities
Training
- Blue Courage, Purple Resolve T4T, 40 hours, Joint Base Lewis McChord, WA, March, 2025
- Growing Veterans, Peer Support Training, 20 hours, Olympia, WA, January, 2025
- US Army, Deployment Cycle Resilience Trainer, 24 hours, Camp Murray, WA, May, 2024
- National Council for Wellbeing, Youth Mental Health First Aid T4T, 24 hours, Camp Murray, WA, May, 2024
- National Council for Wellbeing, Mental Health First Aid T4T, 24 hours, Camp Murray, WA, January, 2024
- Georgia Resiliency Program, Master Instructor Course, 24 hours, Camp Murray, WA, November, 2024
- Boulder Crest, Warrior PATHH (Post-traumatic Growth), 50 hours, Camp Grace, GA, October, 2023
- International Association of Firefighters (IAFF) Resiliency, 8 hours, Gig Harbor, WA, March, 2023
- Washington Health Care Authority, Certified Peer Counselor, 36 hours, Tacoma, WA, December, 2022
- Department of Defense (DoD), SPARX, 55 hours, Virtual via Zoom, October, 2022
- US Army, ACE-SI T4T, 16 hours, Joint Base Lewis McChord, WA, April, 2021
- US Army, Master Resilience Trainer Level 1, 80 hours, Camp Rilea, OR, Mach, 2021
- US Army, ACE-SI, 8 hours, Camp Murray, WA, November, 2019
- Washington Department of Veteran Affairs, Veteran Peer Mentor Training, 8 hours, Olympia, WA, October, 2019
- International Association of Fire Fighters, Peer Support, 16 hours, Kent, WA, August, 2019
- Living Works, ASIST T4T, 40 hours, Annville, PA, July, 2019
- International Critical Incident Stress Management Foundation (ICISF) Advanced Group Crisis Intervention, 14 hours, Spokane, WA, June, 2019
- ICISF Group Crisis Intervention, 14 hours, Tacoma, WA, June, 2018
- ICISF Assisting Individuals in Crisis, 14 hours, Tacoma, WA, June, 2018
- National Council for Wellbeing, Youth Mental Health First Aid USA, 8 hours, Rainier, WA, May, 2018
- National Council for Wellbeing, Mental Health First Aid USA, 8 hours, Maple Valley, WA, April, 2017
Timeline
SELF-DIRECTED HARM PREVENTION SPECIALIST GS12
Washington National Guard
07.2023 - Current
SUICIDE PREVENTION COORDINATOR
Dynamic System Technologies, Inc.
04.2019 - 07.2023
PUBLIC SAFETY TELECOMMUNICATOR
Thurston County 911
02.2018 - 02.2019
VOLUNTEER COORDINATOR
LeMay Collections at Marymount
08.2016 - 09.2017
PROGRAM MANAGER
Rainier Therapeutic Riding
10.2010 - 11.2015
DISPATCHER
West Pierce Fire & Rescue (Fire Comm)
03.2002 - 09.2014