ERIN MICHELLE MCMICHEAL
Eatonville,USA
Summary
Experienced and mission-driven individual with over a decade of expertise in mental health intervention, public safety, and program management. Currently serving as the Self-Directed Harm Prevention Specialist for the Washington National Guard, driving statewide primary prevention strategy in alignment with National Guard Bureau priorities. Proven success in cross-functional collaboration, policy development, data analysis, and advising senior leadership on evidence-based approaches to reduce self-directed harm. Formerly coordinated and delivered suicide prevention programs impacting thousands of service members annually, including crisis intervention and risk trend analysis. Background includes 911 dispatch, veteran-focused therapeutic programs, and organizational leadership, all underscored by strong communication, strategic planning, and stakeholder engagement skills.
Overview
23
23
years of professional experience
Work History
SELF-DIRECTED HARM PREVENTION SPECIALIST GS12
Washington National Guard
07.2023 - Current
- Serve as subject matter expert on integrated primary prevention related to self-directed harm.
- Develop and advance prevention policies, strategies, and performance measures.
- Facilitate collaboration across state programs, National Guard offices, and leadership to align prevention efforts and ensure data informed decision making.
- Support execution of The Adjutant General’s strategic prevention plan.
- Conduct needs assessments, analyze data, and deliver educational briefings.
- Promote evidence-based practices and coordinate multi-agency prevention initiatives.
- Monitor national trends and maintain partnerships with local and state agencies to enhance program effectiveness and compliance.
- Serve on the state suicide prevention task force and Governor’s Challenge Team to support unified strategies across military and veteran populations.
SUICIDE PREVENTION COORDINATOR
Dynamic System Technologies, Inc.
04.2019 - 07.2023
- Deliver annual suicide prevention briefings and intervention trainings statewide.
- Provide crisis intervention and coordinate follow-on care in collaboration with command teams.
- Maintain timely and accurate data on suicide-related incidents.
- Analyze unit risk inventories and advise leadership on mitigation strategies.
- Distribute up-to-date prevention resources at key events.
- Collaborate with military, veteran, and community organizations to align efforts and monitor suicide risk trends.
- Serve on the state suicide prevention task force and Governor’s Challenge Team to support unified strategies across military and veteran populations.
PUBLIC SAFETY TELECOMMUNICATOR
Thurston County 911
02.2018 - 02.2019
- Answer incoming business and emergency phone lines.
- Collect information and enter it into the computer aided dispatch system correctly and within time restrictions.
- Code all call types appropriately.
- Manage callers in crisis while obtaining the most accurate information possible.
- Fulfill requests made via phone and radio.
- Provide excellent customer service to calling parties, responding units, and co-workers.
VOLUNTEER COORDINATOR
LeMay Collections at Marymount
08.2016 - 09.2017
- Recruit, train, schedule, and coordinate volunteers for both on and off-site events and daily tours of the museum.
- Produce monthly volunteer newsletters.
- Organize, promote, and facilitate a variety of events both on and off site.
- Manage gift shop personnel and inventory.
- Manage and document outgoing and incoming donations.
- Oversee daily operations of the museum and ensure it is visitor ready.
- Maintain website and social media pages.
- Provide exceptional customer service and accurate information to museum members and visitors.
PROGRAM MANAGER
Rainier Therapeutic Riding
10.2010 - 11.2015
- Implement program standards and promote the program within the service member and veteran community.
- Coordinate instructors, volunteers, participants, and equines for all classes and activities.
- Set, monitor, and measure program goals.
- Collect and input data gathered from participant self-reporting to measure outcomes and evaluate progress.
- Network with other veteran and military organizations to keep current on veteran issues and possible solutions.
- Prepare detailed reports for monthly board meetings.
- Instruct classes, manage volunteers, and staff daily.
- Maintain website and social media pages.
DISPATCHER
West Pierce Fire & Rescue (Fire Comm)
03.2002 - 09.2014
- Company Overview: (Agency has been consolidated under South Sound 911)
- Answer incoming business and emergency phone lines.
- Collect information and enter it into the computer aided dispatch system efficiently and accurately while managing calling parties.
- Provide crisis intervention when needed.
- Dispatch the correct units to calls for service and track units throughout their response.
- Answer and document radio communications.
- Fulfill all requests made via phone and radio for additional resources, notifications, and alerts.
- Train new employees.
- Maintain the highest level of courtesy and service to calling parties, responding units, and my partners no matter the circumstances.
Skills
- Suicide prevention
- Substance abuse prevention
- Youth engagement
- Mental health awareness
- Outreach planning
- Intervention planning
- Educational instruction
- Substance abuse education
- Goal setting
- Crisis intervention
- Motivational interviewing
- Outreach activities
Training
- Blue Courage, Purple Resolve T4T, 40 hours, Joint Base Lewis McChord, WA, March, 2025
- Growing Veterans, Peer Support Training, 20 hours, Olympia, WA, January, 2025
- US Army, Deployment Cycle Resilience Trainer, 24 hours, Camp Murray, WA, May, 2024
- National Council for Wellbeing, Youth Mental Health First Aid T4T, 24 hours, Camp Murray, WA, May, 2024
- National Council for Wellbeing, Mental Health First Aid T4T, 24 hours, Camp Murray, WA, January, 2024
- Georgia Resiliency Program, Master Instructor Course, 24 hours, Camp Murray, WA, November, 2024
- Boulder Crest, Warrior PATHH (Post-traumatic Growth), 50 hours, Camp Grace, GA, October, 2023
- International Association of Firefighters (IAFF) Resiliency, 8 hours, Gig Harbor, WA, March, 2023
- Washington Health Care Authority, Certified Peer Counselor, 36 hours, Tacoma, WA, December, 2022
- Department of Defense (DoD), SPARX, 55 hours, Virtual via Zoom, October, 2022
- US Army, ACE-SI T4T, 16 hours, Joint Base Lewis McChord, WA, April, 2021
- US Army, Master Resilience Trainer Level 1, 80 hours, Camp Rilea, OR, Mach, 2021
- US Army, ACE-SI, 8 hours, Camp Murray, WA, November, 2019
- Washington Department of Veteran Affairs, Veteran Peer Mentor Training, 8 hours, Olympia, WA, October, 2019
- International Association of Fire Fighters, Peer Support, 16 hours, Kent, WA, August, 2019
- Living Works, ASIST T4T, 40 hours, Annville, PA, July, 2019
- International Critical Incident Stress Management Foundation (ICISF) Advanced Group Crisis Intervention, 14 hours, Spokane, WA, June, 2019
- ICISF Group Crisis Intervention, 14 hours, Tacoma, WA, June, 2018
- ICISF Assisting Individuals in Crisis, 14 hours, Tacoma, WA, June, 2018
- National Council for Wellbeing, Youth Mental Health First Aid USA, 8 hours, Rainier, WA, May, 2018
- National Council for Wellbeing, Mental Health First Aid USA, 8 hours, Maple Valley, WA, April, 2017
Timeline
SELF-DIRECTED HARM PREVENTION SPECIALIST GS12
Washington National Guard
07.2023 - Current
SUICIDE PREVENTION COORDINATOR
Dynamic System Technologies, Inc.
04.2019 - 07.2023
PUBLIC SAFETY TELECOMMUNICATOR
Thurston County 911
02.2018 - 02.2019
VOLUNTEER COORDINATOR
LeMay Collections at Marymount
08.2016 - 09.2017
PROGRAM MANAGER
Rainier Therapeutic Riding
10.2010 - 11.2015
DISPATCHER
West Pierce Fire & Rescue (Fire Comm)
03.2002 - 09.2014
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