Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Morin

Loveland,CO

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience

Work History

Regional Patient Transfer Center Coordinator

AdventHealth
Denver, CO
01.2024 - Current
  • Coordinates requests for transfer of patients into the Advent Health System or requests for medical consultations.
  • Accurately documents and enters all required information into electronic medical record system as it occurs in real time.
  • Demonstrates exceptional customer service and support every call.

Patient Care Coordinator

University Of New Mexico Health Sciences Center
Albuquerque, NM
04.2015 - 06.2023
  • Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
  • Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
  • Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
  • Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
  • Assisted physicians in performing various procedures related to patient care needs.
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Established strong work network by building professional relationships with physicians and fellow employees.

Certified Nursing Assistant

Ability First
Albuquerque, NM
08.2020 - 06.2022
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Participated in educational programs related to nursing assistant skills development.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Observed patients for any changes in their physical or mental condition.
  • Reported changes in patient condition to registered nurse or physician.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.

Scheduling Coordinator

Genesis Rehabilitation Services
Albuquerque, NM
02.2011 - 04.2015
  • Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.
  • Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
  • Coordinated with department managers to adjust employee schedules as needed.
  • Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
  • Maintained up-to-date records of staff availability, absences, holidays, vacations.
  • Generated reports on attendance records, leave balances, overtime hours, and other related metrics for management review.
  • Provided support in resolving scheduling conflicts between employees.
  • Resolved customer inquiries regarding schedule changes or availability of services and products.
  • Utilized MS Office and Excel to analyze data and create spreadsheets.
  • Coordinated with HR to onboard new hires, including scheduling interviews and orientation sessions.

Education

Bachelor of Science - Human Services

Colorado State University
Fort Collins, CO
09-2034

Associate of Applied Science - Surgical Technology

Auburn University
Auburn, AL
12-2024

Associate of Applied Science - Health Administration

Central New Mexico Community College
Albuquerque, NM
12-2019

Skills

  • Data Entry
  • Business Administration
  • Information Collection
  • Recordkeeping
  • Staff Supervision
  • Patient Scheduling
  • Budget Planning
  • Medical Terminology
  • Customer Service
  • Insurance Verification
  • MS Office
  • Schedule Management
  • Medical Billing
  • Scheduling and calendar management
  • Scheduling
  • Payroll Administration

Timeline

Regional Patient Transfer Center Coordinator

AdventHealth
01.2024 - Current

Certified Nursing Assistant

Ability First
08.2020 - 06.2022

Patient Care Coordinator

University Of New Mexico Health Sciences Center
04.2015 - 06.2023

Scheduling Coordinator

Genesis Rehabilitation Services
02.2011 - 04.2015

Bachelor of Science - Human Services

Colorado State University

Associate of Applied Science - Surgical Technology

Auburn University

Associate of Applied Science - Health Administration

Central New Mexico Community College

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Erin Morin