Erin Morris
Summary
Mission-driven operations executive with 20+ years of experience leading operational strategy, AI enablement, financial stewardship, organizational change, scalable growth, and driving sustainable business results. Passionate about service, leadership development and creating meaningful impact.
Overview
21
21
years of professional experience
Work History
Team Coach and Marketing Advisor
Keep Going 25 Foundation
06.2021 - Current
- Developed marketing strategy and executed new logo to enhance brand identity.
- Mentor and coach to a group of students for the past 5 years inspiring them to embrace service, kindness, resilience, and leadership.
- Supported programs through community service initiatives and leadership development to empower participants.
- Advocated for servant leadership principles to influence positive change within the community.
200 RYT Yoga Instructor & Pilates Instructor
03.2021 - Current
- Taught and mentored individuals of all ages in yoga, mindfulness, movement, and wellness practices, enhancing their overall well-being.
- Fostered resilience, confidence, and personal growth in participants through wellness-centered programming, empowering them to achieve their goals.
- Provided volunteer instruction and support for athletes and community organizations, contributing to successful charitable events.
Executive Vice President, Operations
Curiosity
Cincinnati
03.2016 - Current
- Oversee operations at a full-service advertising agency using my superpower of bringing it all together balancing quality, speed and budgets.
- Key leader building a thriving and successful agency and growing YOY.
- Strategic partner and advisor to the President and ownership helping shape organizational strategy, growth initiative and long-term business planning.
- Provide executive oversight of core business functions including operations, technology, compliance, contracts, risk management, Account Management, Finance, HR and cross-functional teams.
- Managed agency contracts, compliance, process development, budgets, pricing, utilization, staffing, and new service offerings.
- Develop operational frameworks, performance metrics, and reporting structures that improve organizational visibility, accountability, and decision-making.
- Direct enterprise-wide change management initiatives, including operational transformation, technology modernization, AI adoption, and workforce enablement.
- Developed and led the organization's AI strategy and enterprise adoption roadmap, partnering across departments to identify opportunities for operational efficiency, workflow acceleration, knowledge management, enhanced delivery, and organizational effectiveness.
- Leading change management, training, governance, and adoption efforts to modernize ways of working across the agency.
- Established operational standards across business areas and managed the smooth operation of functions for clients, vendors, and all employees.
- Identified, developed, and operationalized new agency products, services, and capabilities that expanded offerings, strengthened competitive positioning, and created new revenue opportunities.
- Partnered with department leaders as a trusted advisor to enhance talent development, team dynamics, and service offerings.
- Increased overall agency utilization and agency profitability YOY.
- Key member of our New Business team developing and negotiating contracts and pitching.
- Directed a full operational systems transformation across project management, resource management, forecasting, and operational reporting, creating more efficient workflows and significantly improving visibility into staffing, utilization, and business performance data.
- Awards/Recognitions: Goering Center Leadership Development Institute Class of 2024, 3x AdAge A-List, 3x AdAge Small Agency of the Year, Creative Media Awards Winner
Director, Creative Services – Corporate Communications
Luxottica
Cincinnati
05.2015 - 02.2016
- Led content creation utilizing video and event production, graphic design, digital and strategic communications for various internal and external audiences.
- Strategic counsel for brand communications and messaging for Corporate and the retail brands.
- Cultivated strong relationships with C-suite, partnering on rollout of global and brand retail initiatives, enhancing training, store incentives, and field support.
- Managed internal and external working teams providing deliverables, deadlines, resource allocation and management, change management, and quality control.
- Built team of producers, videographers, editors, graphic and multimedia designers, implementing quality standards and processes to enhance project outcomes.
- Developed client and vendor relationships, serving as business partner and strategic advisor to align communications with organizational goals.
- Developed, coached and recruited talent for highly specialized and unique skills.
- Oversaw all aspects of producer responsibilities, coordinating project timelines and deliverables effectively.
Manager & Producer, Creative Services – Corporate Communications
Luxottica
Cincinnati
12.2010 - 04.2015
- Managed the creative vision, planning and execution for corporate and brand videos, events, apps, webinars, marketing and websites.
- Led projects end to end inclusive of client management, project management and producing.
- Coordinated projects for team of designers, editors, videographers, writers, and producers, overseeing creative execution.
- Led large-scale, multi-brand event production, collaborating with internal teams, clients, vendors, and AV support.
- Managed life cycle of small to large-scale projects, ensuring alignment with internal client needs.
- Managed travel, site selection, permissions and permits for video shoots and event productions.
- Awards/Recognitions: Key Talent Leadership Program 2012 – 2015; Marcom Awards for: IMAGINE Opening Video (Platinum 2015), Luxottica Employment Branding video (Platinum 2013), LensCrafters Marketplace App (Gold 2015), Zero Waste motion graphic video (Gold 2013)
Senior Project Manager
Bridge Worldwide (now GREY)
Cincinnati
06.2007 - 11.2010
- Managed all aspects of digital marketing campaigns for a variety of projects such as CRM programs, large scale website development, banner ads, recipe database and brand equity development.
- Developed and managed project briefs, budgets, scope, and detailed plans to ensure alignment with client objectives.
- Led resources, prioritization and work allocation for the team.
- Facilitated communication and handoffs among internal teams, clients, vendors, and partner agencies to drive project clarity.
- Analyzed project profitability, revenue, and margins.
- Directed changes to project scope and costs, implementing change management processes to maintain project timelines.
Production Coordinator/Producer
MediaSource
Columbus
09.2005 - 06.2007
- Coordinated and executed all company productions, negotiating vendor contracts to ensure timely and cost-effective delivery.
- Field producer for short and long format videos for Retail and Healthcare clients such as Victoria’s Secret, Limited Brands, Lane Bryant, OSU Medical Center, James Cancer Hospital, etc.
- Developed and refined production processes and procedures to improve workflow and project turnaround.
- Maintained production equipment and researched new technologies to enhance operational capabilities.
Director, Account Services and Project Management
Curiosity
Cincinnati
Current
- Manage and lead integrated planning and execution across multiple accounts including video, audio, digital, print, experiential, social media, and brand development.
- Serve as the Agency of Record for multiple accounts, managing and advising all aspects of clients’ marketing plans including creative, strategy and media.
- Oversaw scope across assigned accounts while identifying and proposing organic growth opportunities to elevate projects.
- Established and developed a successful project management practice that enhanced agency operations.
- Train, develop and coach the Account Management, Project Management and Strategy teams.
- Reported financials for accounts, consistently maintaining budget adherence.
- Awards/Recognitions: 2018 Silver Addy Award for the Ode to Cincy; Gold Service Industry Advertising Awards for Penn Station Advertising Campaign
Education
Bachelor of Arts - Communication, Electronic Media, Psychology
University of Dayton
Dayton, OHDayton, OH
Skills
Strategic Planning & Execution
Organizational Transformation
AI Strategy & Enablement
Financial Stewardship & Budgeting
Talent Development & Succession Planning
Change Management
Governance & Compliance
Risk Management
Operational Excellence
Cross-Functional Leadership
Culture & Employee Engagement
Timeline
Director, Account Services and Project Management
Curiosity
Current
Team Coach and Marketing Advisor
Keep Going 25 Foundation
06.2021 - Current
200 RYT Yoga Instructor & Pilates Instructor
03.2021 - Current
Executive Vice President, Operations
Curiosity
03.2016 - Current
Director, Creative Services – Corporate Communications
Luxottica
05.2015 - 02.2016
Manager & Producer, Creative Services – Corporate Communications
Luxottica
12.2010 - 04.2015
Senior Project Manager
Bridge Worldwide (now GREY)
06.2007 - 11.2010
Production Coordinator/Producer
MediaSource
09.2005 - 06.2007
Bachelor of Arts - Communication, Electronic Media, Psychology
University of Dayton