Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Erin Mulry

Charlotte,NC

Summary

Committed current Whole Foods Market employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the Whole Foods Market brand. Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Produce Associate Team Leader

Whole Foods Market Inc
Charlotte, NC
09.2016 - Current
  • Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items. Executed weekly sales change over
  • Stocked sales floor and rotated products to maintain freshness and quality
  • Maintained cleanliness and quality of the produce department, ensuring adherence to safety and food safety standards
  • Analyzed data from weekly sales, shrink, and ordering reports to identify trends and opportunities for improvement
  • Managed and assisted in training a team of 15 produce associates to ensure customer satisfaction and proper work standards and performance
  • Ensured compliance with company policies and government regulations related to food handling and safety
  • Facilitated communication between management and staff by holding and attending team huddles, weekly team leadership meetings and biweekly store leadership meetings
  • Evaluated employee performance against established goals and standards and provided feedback accordingly. Delivered job performance reviews.
  • Identified areas of improvement within the department and developed plans for implementation.
  • Created weekly schedules for staff members based on business needs and customer demand.
  • Assisted recruiting, interviews and new employee hiring.

Server/Team Trainer

Skillets Restaurant
Naples, FL
04.2018 - 08.2020
  • Ensured that each guest was served courteously, quickly, and efficiently
  • Provided exceptional service to high volume of daily customers
  • Handled transactions accurately while following company procedures for handling cash and card payments
  • Operated POS terminals to input orders, split bills and calculate totals
  • Evaluated modes of training delivery to optimize training effectiveness and cost
  • Assessed progress of employees during training programs, providing feedback as needed
  • Trained new employees to perform duties
  • Stayed informed about daily specials, new menu items, promotions
  • Monitored dining room for cleanliness and proper set-up at all times
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods

Education

High School Diploma -

Naples High School
Naples, FL

Associate of Arts - General Studies

Florida SouthWestern State College
Fort Myers, FL

Bachelor of Arts - Psychology

Florida Gulf Coast University
Fort Myers, FL

Skills

  • Task Delegation
  • Quality Standards
  • Ordering
  • Safety and Food Safety Compliance
  • Training and Mentoring
  • Adaptability and Flexibility
  • Multitasking
  • Verbal and Written Communication
  • Active Listening
  • Time Management
  • Organizational Skills
  • Customer Service
  • Product Displays and Retail Merchandising
  • Scheduling
  • Team Leadership
  • Microsoft Office
  • Attention to Detail
  • Problem-Solving

Accomplishments

  • CDTL Graduate
  • Team Member of the Quarter Q2 2023

Certification

  • Food Safety Manager Certification

References

References available upon request.

Timeline

Server/Team Trainer

Skillets Restaurant
04.2018 - 08.2020

Produce Associate Team Leader

Whole Foods Market Inc
09.2016 - Current

High School Diploma -

Naples High School

Associate of Arts - General Studies

Florida SouthWestern State College

Bachelor of Arts - Psychology

Florida Gulf Coast University

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Erin Mulry