Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Part Time Legal Assistant
Law Office Of Cato-Miller &Darensburg
05.2023 - Current
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Interviewed clients to obtain information relevant to cases.
Collaborated with attorneys to develop strategies for each case.
Contacted witnesses to testify under oath at court hearings.
Manager
Taylor Drug & Medical Inc
01.1996 - 05.2023
Consistently helped over 50 customers per day by phone or in person creating hight levels of repeat customers.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Developed and maintained relationships with customers and suppliers through account development
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established performance goals for 10 employees and provided feedback on methods for reaching those milestones.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX
05.1996
Skills
Legal Document Preparation
Customer Relationship Management
Meeting Preparation
Interviewing Clients
Exceptional Telephone Etiquette
Administrative Support
Task Prioritization
Organizational Efficiency
MS Office Proficiency
Evidence Gathering
Process and Procedure Development
Timeline
Part Time Legal Assistant
Law Office Of Cato-Miller &Darensburg
05.2023 - Current
Manager
Taylor Drug & Medical Inc
01.1996 - 05.2023
Bachelor of Science - Criminal Justice
University of North Texas
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