Erin Newell
McKinney,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Part Time Legal Assistant
Law Office Of Cato-Miller &Darensburg
05.2023 - Current
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Interviewed clients to obtain information relevant to cases.
- Collaborated with attorneys to develop strategies for each case.
- Contacted witnesses to testify under oath at court hearings.
Manager
Taylor Drug & Medical Inc
01.1996 - 05.2023
- Consistently helped over 50 customers per day by phone or in person creating hight levels of repeat customers.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for 10 employees and provided feedback on methods for reaching those milestones.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX05.1996
Skills
- Legal Document Preparation
- Customer Relationship Management
- Meeting Preparation
- Interviewing Clients
- Exceptional Telephone Etiquette
- Administrative Support
- Task Prioritization
- Organizational Efficiency
- MS Office Proficiency
- Evidence Gathering
- Process and Procedure Development
Timeline
Part Time Legal Assistant
Law Office Of Cato-Miller &Darensburg
05.2023 - Current
Manager
Taylor Drug & Medical Inc
01.1996 - 05.2023
Bachelor of Science - Criminal Justice
University of North Texas
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