Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erin Newlin

Montague,CA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Work History

Sales Associate

Community Resources For Independence
Antioch, CA
1990 - 2010
  • Assisted customers with product selection, sizing and styling.
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Demonstrated product features and benefits for customers' needs.
  • Developed promotional strategies to increase sales volume.
  • Suggested ideas for improving store operations and increasing profits.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used technology resources to assist customers in locating and selecting items.
  • Adhered to company initiatives and achieved established goals.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

Bachelor of Science - Counseling Psychology

Southern Oregon University
Ashland, OR
06-2025

Associate of Science - Psychology And Communications

College of The Siskiyous
Weed, CA
06-2021

Miramonte High School
Orinda, CA
06-1977

Skills

  • Customer Needs Assessment
  • Business Development
  • Retail loss prevention
  • Product Sales

Accomplishments

  • Phi Beta Capa honors
  • College of the Siskiyous Deans list

Timeline

Sales Associate

Community Resources For Independence
1990 - 2010

Bachelor of Science - Counseling Psychology

Southern Oregon University

Associate of Science - Psychology And Communications

College of The Siskiyous

Miramonte High School
Erin Newlin