Erin N. Miller
Supply Chain Professional
North Charleston,SC
Summary
Experienced supply chain professional with 5 years of expertise in supply chain planning, managing the full life cycle of shipments, and fostering provider, customer, and supplier relationships. Proven leader in coaching cross-functional teams and achieving top performer status, recognized with the TOPS Award twice and Top Rhino Award for outstanding performance. Dynamic and results-orientated professional with a passion for driving operational excellence while thriving in fast-paced environments.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Capacity Manager - Team Leader
Crowley Logistics
Charleston, SC
03.2022 - Current
- Shipment planning for numerous Fortune 500 customers and commodities, managing shipments through their full life cycle while providing excellent service to customer and provider partners
- Managing and fostering customer and provider partner relationships through consistent and timely communication across various modes
- Promoted to Team Leader January 2025 assisting a team of nine daily operational tasks
- Top Capacity Manager company wide in 2023 and 2024
- Tops Award 2023: The TOPS program, which means 'Thanks for Outstanding Performance and Service,' is designed to recognize employees' commitment to excellence and demonstration of superior results - awarded for demonstrating drive with superior results aligning with Crowley's core values
- Tops Award 2025: Awarded for demonstrating Crowley's core value, "drive"
Logistics Coordinator / Office Manager
Atlantic Grain & Trade
Charleston, SC
03.2021 - 03.2022
- Managed a $3 million freight spend negotiating contractual shipment rates with 3PL providers to ensure the lowest cost while maintaining strong service levels for customers and suppliers
- Built, maintained, and managed 3PL brokerage partners to ensure customer service excellence
- Preparation of documentation for domestic and international shipments for full truckload, partial, and specialized equipment
- Benchmarked technology practices to save $20,000 annually on going fully digital
- Managed 3PL billing and entered and reconciled invoices
Senior Operations Coordinator
Nolan Transportation Group
Charleston, SC
01.2020 - 03.2021
- Negotiated shipping rates with carrier partners to increase profitability while multi-tasking in a high-volume, fast-paced environment
- Developed new carrier partner relationships to maximize the use of their asset-based fleet
- Maintained current carrier relationships with daily procurement and operations in a top ten carrier sales team generating $21 million in revenue and $3 million in gross profit annually
- Top Rhino Award - Recognized for superior performance
Education
Master of Business Administration - MBASC - Supply Chain Management
Charleston Southern University
Charleston, SC 01.2020 - 01.2022
Bachelor of Science - Fashion Merchandising
Kent State University
Kent, OH 01.2016 - 01.2019
Certification
Foreign Supplier Verification Programs, Food Safety Preventative Controls Alliance (FSPCA), 08/01/21, 3fb0949e
Timeline
Senior Capacity Manager - Team Leader
Crowley Logistics
03.2022 - Current
Logistics Coordinator / Office Manager
Atlantic Grain & Trade
03.2021 - 03.2022
Senior Operations Coordinator
Nolan Transportation Group
01.2020 - 03.2021
Master of Business Administration - MBASC - Supply Chain Management
Charleston Southern University
01.2020 - 01.2022
Bachelor of Science - Fashion Merchandising
Kent State University
01.2016 - 01.2019
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