Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin OBrien

Fort Myers,FL

Summary

Hardworking and passionate job seeker that possesses strong versatile skills. Professional mixology expert with proven ability to create unique, high-quality beverages. Extensive experience in customer service, ensuring welcoming atmosphere and positive guest interactions. Reliable team player who adapts to changing demands and consistently delivers results. committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mixologist

Burn by Rocky Patel
04.2023 - Current
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Stored supplies according to bar policies and health code requirements.
  • Managed inventory to ensure availability of all necessary ingredients, reducing waste and optimizing costs.

Mixologist

World Famous Cigar Bar
01.2023 - Current
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
  • Organized and executed high-volume event nights, maintaining quality and speed under pressure.
  • Received cash, made change, and issued receipts.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Capacity Procurement Executive

R&L Global Logistics
02.2022 - 12.2022
  • Developed and strengthened supplier relationships.
  • handled all expedited loads to ensure timely delivery of products and services while maintaining quality standards.
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Enhanced supply chain visibility with the implementation of advanced tracking systems and reporting tools.
  • Maintained current understanding of pricing structures, market conditions and trends in industry.
  • Designed and created SOP guidelines for future employees entering the CPR role.
  • Established and maintained some of the highest margins in my division.

Mixologist

Twin Peaks
11.2018 - 01.2022
  • Input orders into system at point of sale and created guest checks.
  • Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
  • Elevated customer experience with personalized drink recommendations based on individual preferences.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Upheld strict regulations for safe alcohol service and food safety.

Head Waiter

Two Meatballs in the Kitchen
06.2016 - 11.2018
  • Developed strong relationships with returning guests, leading to increased customer loyalty and positive reviews.
  • Greeted new customers, discussed specials, and took drink orders.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
  • Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
  • Stayed up-to-date on menu changes to help customers make food choices.

Hostess

Blue Sushi, Cocktails, & Grill
05.2015 - 05.2016
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Education

Florida Southwestern State College
Fort Myers, FL

Skills

  • Cash Handling Accuracy
  • Responsible Alcohol Service
  • Inventory Monitoring
  • Sales and Marketing
  • POS System Operation
  • Advanced Mixology Techniques
  • Patience and Empathy
  • Efficient multitasking
  • Time Management
  • Honest and Dependable

Certification

  • [Microsoft Word certified]
  • [Microsoft PowerPoint certified]
  • [McLeod certified]

Timeline

Mixologist

Burn by Rocky Patel
04.2023 - Current

Mixologist

World Famous Cigar Bar
01.2023 - Current

Capacity Procurement Executive

R&L Global Logistics
02.2022 - 12.2022

Mixologist

Twin Peaks
11.2018 - 01.2022

Head Waiter

Two Meatballs in the Kitchen
06.2016 - 11.2018

Hostess

Blue Sushi, Cocktails, & Grill
05.2015 - 05.2016

Florida Southwestern State College

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Erin OBrien