Erin OConnor
New York,NY
Summary
Working at the forefront of digital entertainment law, I've overseen every facet of brand enforcement and protection. I'm a collaborative leader combining innovative technology and high performing teams to reinforce integrity for brands and talent in the digital entertainment space.
Overview
10
10
years of professional experience
Work History
Director of Brand Enforcement
Morrison Cooper LLP
2023.01 - Current
- Leveraged professional networks and industry knowledge to strengthen client relationships in the digital entertainment space.
- Spearheaded innovative approaches in the brand protection department regarding resource allocation, strategic planning and client outreach.
- Identified and qualified customer needs and negotiated and closed profitable projects and strategies.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked trends and suggested enhancements to both challenge and refine department service offerings and client concerns.
- Established and monitored team and department goals, conducted performance reviews and administered salaries for staff.
- Observed each employee's individual strengths and initiated mentoring programs to improve areas of weakness and encourage progression.
- Interviewed, hired, and trained initial personnel, working to establish key functions and outline scope of responsibilities.
Brand Department Coordinator
Morrison Rothman LLP
2021.01 - 2023.05
- Drive order and productivity on both firm and department wide projects.
- Manage vendor and foreign counsel relationships and communication.
- Trained and monitored analysts on standard enforcement practices for: Trademark & Copyright infringements and Terms of Service violations.
- Responsible for logging, organizing, and managing client's intellectual property portfolios and documents.
- Organize internal and external filing systems, implementing CRM software, Office 365 applications and Google Workspaces.
- Draft and prepare proposals, end of month reports, price quotes, and audits for client outreach.
- General administrative work: scheduling, note taking, basic data analysis and reporting.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Senior Training Artist
Sephora
2015.06 - 2020.11
- Leading various stores and team members in client etiquette and artistry practices.
- Conceptualized and implemented service training and certification.
- Facilitated various foundational classes for medium and small groups of both clients and employees.
- Represented the company for a variety of events including World Pride NYC 2019 and The New York Make Up Show 2018.
Stylist
Indigo Salon
2014.05 - 2015.06
- Joined the Indigo team as a training stylist
- Completed an intensive hands on program to elevate and master artistry and consultation
- Once promoted to junior stylist, serviced high-profile clients with intricate color detail, styling, and makeup
- Specialising in both creative color and event makeup and hair
- Indigo has received multiple awards including Fans Choice and Seven Daisies in consecutive years.
Education
Entrepreneurship- BA -
SUNY Plattsburgh
New York05.2011
Cosmetology - License - undefined
Aveda Vermont Institute
Skills
- INTA - Online Enforcement Procedure Certificate
- Duke University - Copyright for Multimedia Certificate
References
Contact info available upon request.
Timeline
Director of Brand Enforcement
Morrison Cooper LLP
2023.01 - Current
Brand Department Coordinator
Morrison Rothman LLP
2021.01 - 2023.05
Senior Training Artist
Sephora
2015.06 - 2020.11
Stylist
Indigo Salon
2014.05 - 2015.06
Entrepreneurship- BA -
SUNY Plattsburgh
Cosmetology - License - undefined
Aveda Vermont Institute
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