Summary
Overview
Work History
Education
Skills
Work Availability
Quote
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Erin Olson

Dunn Center

Summary

Empathetic CNA commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations.

Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills. Medical Billing and Coding Specialist just graduating, with administrative and patient support 1-year experience in medical office settings. Advanced knowledge of private insurance processes and codes. A polished professional that manages multiple tasks, utilizes electronic medical record systems and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients. Proven record of accurately organizing, filing, and retrieving patient information. Experienced in coding medical records and entering data into patient databases. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Billing and Coding position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time, or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

6
6
years of professional experience

Work History

CNA

Home Instead
03.2023 - Current
  • Worked collaboratively, functioned as effective member and encouraged and supported fellow team members to reach common goals.
  • Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
  • Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Cared for client with diagnoses such as Alzheimer's Disease and dementia of varying degrees.

CNA

CHI St. Alexius Health Dickinson Health At Home
04.2022 - 03.2023
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

CNA

Hospice Of The Red River Valley
05.2020 - 04.2021
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and heart failure
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

CNA

Hospice Of The Red River Valley
03.2019 - 03.2020
  • Positioned patients to provide comfort and promote better body alignment.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted good oral and personal hygiene by aiding hospice patients with shaving, bathing and teeth brushing.

CNA

Northwood Deaconess Health Center
07.2017 - 12.2019
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for average of 8-22 patients per 8-16 hours in skilled nursing facility, delivering high-quality, efficient support to meet all needs.

Education

Medical Billing And Coding Certificate - Medical Billing And Coding

Rasmussen University
Saint Paul, MN
09.2023

High School Diploma -

New Town High Schhol
New Town, ND
06.2006

Skills

  • Patient privacy
  • Supporting personal needs
  • Transporting patients
  • Dementia and Alzheimer's knowledge
  • Documenting behaviors
  • Responding to emergencies
  • Tube feedings and medications familiarity
  • Patient management
  • Infection control and aseptic procedures
  • EMR / EHR
  • Conducting intakes
  • Feeding assistance expert
  • Measuring bodily fluids
  • Recording vital signs
  • Companionship and emotional support
  • Patient-focused care
  • Data Entry
  • Compassionate caregiver
  • Adaptable
  • Trustworthy companion
  • Direct patient care
  • Charting and clinical documentation
  • Efficient and reliable team player
  • Compassionate
  • Supporting Personal Needs
  • Medications Familiarity
  • Wound Care
  • Quality Assurance Controls
  • Grooming and Bathing Assistance
  • Responding to Emergencies
  • Mobility Assistance Needs Understanding
  • Family Support and Assistance
  • Patient privacy
  • Feeding Assistance Expertise
  • General Housekeeping Abilities
  • EMR Systems
  • Companionship and Emotional Support
  • Intake Recording
  • Respiratory Equipment Training
  • Activity Planning
  • Human Anatomy
  • Dementia and Alzheimer's Knowledge
  • Disability Care
  • EHR Management
  • Medical Procedures Understanding
  • Light Housekeeping
  • Oral Hygiene
  • Documenting Behaviors
  • Meal Planning
  • First Aid
  • Interdisciplinary Communication
  • Reading Comprehension
  • Quick Problem Solver
  • Patient Relationship-Building
  • Inpatient Care
  • Active Listening
  • Compassionate Caregiver
  • Trustworthy Companion
  • Critical Thinking
  • Recording Vital Signs
  • Complex Problem-Solving
  • Social Perceptiveness
  • Medical Office Administration
  • Palliative Care
  • Measuring Bodily Fluids
  • Infection Control Procedures
  • Medical Recordkeeping
  • Calm Under Stress
  • Family Communication
  • Observation Documentation
  • Monitoring Fluids
  • Consistent Follow Through
  • Emotional Intelligence
  • ADLs Assistance
  • Bed Transfers
  • Medical Terminology Knowledge
  • Restock Shelves
  • Collecting Specimens
  • Health Insurance Verification
  • Transporting Patients
  • Activities of Daily Living (ADL) Support
  • Observing Responses
  • Bed Making and Linen Changes
  • Judgment and Decision-Making
  • Geriatrics
  • PointClickCare

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

CNA

Home Instead
03.2023 - Current

CNA

CHI St. Alexius Health Dickinson Health At Home
04.2022 - 03.2023

CNA

Hospice Of The Red River Valley
05.2020 - 04.2021

CNA

Hospice Of The Red River Valley
03.2019 - 03.2020

CNA

Northwood Deaconess Health Center
07.2017 - 12.2019

Medical Billing And Coding Certificate - Medical Billing And Coding

Rasmussen University

High School Diploma -

New Town High Schhol
Erin Olson