Erin O'Neill
Boston,MA
Summary
Current student at Emerson College with a background in Writing and Communication. Experience with Retail, Costumer Service, and Assistant work. Interests include film and media, journalism and broadcasting, and fashion and style. Friendly and outgoing with a passion for creating art and human connection.
Overview
3
3
years of professional experience
Work History
Advising Assistant
Emerson College
Boston, MA
09.2021 - Current
- Assisted students in major and minor area of study selection, providing approachable and distilled advice based on personal aspirations.
- Reviewed and interpreted placement exam scores, unofficial transcripts and course prerequisites to assist students in academic planning.
- Maintained up-to-date knowledge of degree program requirements, keeping students on track for completion through regular meetings.
- Maintained student database and electronic records for each student contact.
- Educated students on course selection to align with career goals.
- Provided support and guidance to students experiencing academic and personal troubles.
Sales Associate
TJ Maxx, TJX Companies
Woburn, MA
07.2017 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Science - Communication Studies
Emerson College
Boston, MA12.2023
Bachelor of Arts - English
Emerson College
Worcester, MA05.2023
High School Diploma -
Reading Memorial High School
Reading, MA06.2019
Skills
- Slack
- Excel
- Problem Solving
- Conflict Management
- Grant Writing
- Effective Communication
- Customer Service
- Collaboration
- Attention to Detail
- Creativity
- Story Pitches
- Script Writing
Timeline
Advising Assistant
Emerson College
09.2021 - Current
Sales Associate
TJ Maxx, TJX Companies
07.2017 - 07.2019
Bachelor of Science - Communication Studies
Emerson College
Bachelor of Arts - English
Emerson College
High School Diploma -
Reading Memorial High School
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