Erin Owens
Columbia Falls,MT
Summary
Results-driven professional with extensive experience in real estate, operations management, and hospitality. Skilled in negotiating favorable agreements and driving successful transactions. Engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
27
years of professional experience
Work History
General Manager of Operations
Montana Minis and Modulars LLC
Kalispell, Montana
06.2025 - 12.2025
- Established business, overseeing permitting, LLC formation, and partnership development.
- Managed daily operations of modular home construction projects, ensuring quality compliance.
- Recruited, hired, and trained crew members on project applications and customer relations.
- Implemented operational policies and standard procedures to enhance quality and logistics.
- Created and managed departmental annual operating budget for financial control.
- Negotiated contracts with vendors to secure essential goods and services.
- Monitored inventory levels, placing orders to maintain adequate supplies for operations.
- Supervised team members, fostering a culture of accountability and quality assurance.
Licensed Real Estate Broker
The Brody Broker Team
Sequim, Washington
08.2018 - Current
- Licensed Real Estate Agent/ Broker, in Arizona, Washington, and Montana.
- Transitioned with brokerage to Kalispell, Montana.
- Assisted clients in buying and selling homes effectively.
- Researched markets to appraise property values accurately.
- Created compelling property listings with high-quality photos.
- Led property tours and open houses for interested buyers.
- Negotiated favorable purchase agreements for clients.
- Coordinated transaction processes from start to finish.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Cultivated strong relationships with agents, lenders and title companies.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Clients needs and care are always my number one priority
Automotive Sales Professional
Mccoy Motors
Flagstaff, Arizona
02.2002 - 05.2015
- Achieved monthly sales targets through effective leadership of automotive sales team.
- Implemented CRM systems for enhanced tracking of customer interactions and follow-ups.
- Coordinated promotional events to boost dealership visibility and attract potential buyers.
- Conducted performance evaluations, identifying opportunities for improvement among sales associates.
- Resolved customer inquiries promptly while maintaining professional relationships.
- Trained and mentored new staff on product knowledge to ensure service excellence.
- Developed comprehensive sales plans to meet monthly, quarterly, and annual objectives.
- Cross-trained in various departments, providing support and serving as F&I person regularly.
Banquet Manager
Mormon Lake Lodge
Flagstaff, Arizona
05.1999 - 02.2002
- Coordinated event logistics to ensure seamless service and guest satisfaction.
- Managed vendor relationships for catering, decoration, and equipment rental needs.
- Developed detailed event timelines to align teams with client expectations.
- Trained staff on service protocols and event execution standards for optimal performance.
- Supervised setup and breakdown of banquet spaces, maintaining adherence to specifications.
- Conducted site visits to assess layout options, ensuring effective space utilization.
- Resolved issues during events promptly, liaising with relevant parties for solutions.
- Reviewed guest feedback to incorporate suggestions into future planning initiatives.
Education
Bachelor of Science - Addiction Studies
Peninsula College
Port Angeles, WA12-2021
Associate of Applied Science - Psychology
Coconino College
Flagstaff AZ06-2013
EMT Certificate - EMT
The University of Montana
Missoula, MT 05.2000 - 09.2000
Skills
- Market insights
- Appraisal expertise
- Negotiation skills
- Contract oversight
- Transaction facilitation
- Relationship building
- Strategic sales planning
- Leadership abilities
- Communication proficiency
- Problem resolution
Quote
Success isn't just about what you accomplish in your life; it's about what you inspire others to do.
Unknown
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager of Operations
Montana Minis and Modulars LLC
06.2025 - 12.2025
Licensed Real Estate Broker
The Brody Broker Team
08.2018 - Current
Automotive Sales Professional
Mccoy Motors
02.2002 - 05.2015
EMT Certificate - EMT
The University of Montana
05.2000 - 09.2000
Banquet Manager
Mormon Lake Lodge
05.1999 - 02.2002
Bachelor of Science - Addiction Studies
Peninsula College
Associate of Applied Science - Psychology
Coconino College