Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Independent Artist
Erin Page
French
SEINT
03.2020 - Current
Converse College
Conversational
Spanish
Father
Makeup Sales Representative
SEINT
03.2020 - 10.2023
Analyzed market trends to determine potential target markets for new products.
Maintained an online presence through social media outlets, website design and email campaigns
Organized exhibitions in galleries and other venues to showcase artwork.
Created promotional materials including brochures, flyers and posters featuring artwork
Managed daily operations such as customer service, inventory management and scheduling
Researched competitive landscape to identify areas of improvement within the independent art business
Established pricing structures for all artwork sold at retail locations or online stores
Incorporated feedback from customers into product designs resulting in improved sales
Demonstrated strong interpersonal skills while working with clients and vendors.
Teacher
Westminster Day School
08.2014 - 02.2015
Designed engaging lesson plans aligned with state standards to foster student learning.
Implemented classroom management strategies to create a positive learning environment.
Assessed student progress through formative and summative evaluations to inform instruction.
Collaborated with colleagues to develop interdisciplinary projects enhancing critical thinking skills.
Leveraged technology tools to integrate multimedia resources into lessons effectively.
Analyzed student performance data to drive instructional adjustments and improve outcomes.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Teacher
Cowpens Elementary School
01.1999 - 05.2009
Utilized problem solving skills to identify customer needs and provide optimal solutions
Communicated product features, advantages, and benefits to customers.
Developed excellent communication and interpersonal skills by interacting with customers on a daily basis
Analyzed customer feedback to improve the effectiveness of sales processes.
Demonstrated ability to stay organized and motivated in a fast-paced environment
Adapted to and remained flexible in changing, fast-paced work environment.
Acquired extensive knowledge of product lines, pricing structures, and sales strategies
Developed and maintained strong customer relationships and networks within designated sales territory
Worked with management teams to develop annual sales plans, goals, and targets
Called and met with regular and prospective customers to build long-term customer relationships and networks
Maintained an up-to-date understanding of market trends and competitor activities
Established relationships with key clients through regular contact and follow-up calls
Tracked market changes and adjusted sales tactics accordingly.
Advised clients regarding accounts, pricing schedules, and financing options.
Provided superior customer service by responding promptly to inquiries or complaints
Remained current on relevant product and industry information to provide up-to-date catalogs and services
Created marketing materials such as brochures, flyers, and promotional items for events
Identified opportunities for growth within existing accounts by cross-selling additional products or services
Generated leads through online research and networking initiatives.
Conducted product demonstrations for potential customers using multimedia technology
Participated in trade shows, conferences, and seminars to promote company offerings
Collaborated with colleagues in other departments to ensure timely delivery of products or services
Managed student behavioral issues to optimize classroom learning environment
Motivated and engaged students, developing skills and knowledge for academic foundation
Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students
Maintained accurate records of attendance, grades and other relevant data related to student performance
Provided feedback to parents regarding student's academic growth and behavioral development
Evaluated student academic growth, recording and preparing progress reports for parents or guardians
Organized and used variety of teaching techniques, maximizing individual and group learning
Engaged students in critical thinking skills through inquiry based activities that encouraged creative problem solving
Identified student needs and collaborated with staff members to assess and solve challenges
Presented lesson content with varied strategies to keep students interested and drive home key points
Attended and participated in professional development activities and conferences to enhance skill and job knowledge
Fostered an environment conducive to open communication between teacher, student, parent relationships
Collaborated with colleagues on curriculum development, implementation of best practices, professional development activities and sharing resources across grade levels
Created assessment tools including rubrics, tests, quizzes and projects to measure student progress
Integrated technology into classroom and lesson plans, supporting and engaging students with available resources
Facilitated small group instruction to meet the needs of each student.
Implemented school's curriculum consistent with unique learning needs of students
Differentiated instruction using hands-on, active learning techniques.
Established individual goals for each student based on their academic needs and monitored performance throughout the year
Engaged parents or guardians by connecting via phone or e-mail.
Planned extracurricular activities such as after school clubs or special projects that provided enrichment opportunities for students
Assessed student learning styles in order to differentiate instruction and meet the needs of diverse learners
Adapted curriculum, addressing needs of scholars with varying abilities and cultural backgrounds
Encouraged healthy social interactions among peers by facilitating group discussions about current events or topics of interest
Utilized technology such as iPads, Smart Boards, online programs and other digital media to enhance instruction
Organized field trips to local museums, parks or educational attractions to provide hands-on learning experiences for students
Served as mentor and role model for learners by demonstrating appropriate behavior
Communicated with parents and guardians regarding academic, behavioral, or safety concerns.
Education
Bachelor of Arts (B.A) - Elementary/Early Childhood
Converse College
Spartanburg, SC
07.2002
Master of Arts (M.A) - Early Childhood Education
AECE
05.1999
Skills
Social Perceptiveness
Guest Relations
Product and Service Sales
Sales Expertise
Money Handling
Stocking and Replenishing
Multitasking Strengths
Cash Handling Accuracy
Excellent People Skills
Verbal Communication
Customer Service
Product Promotion
Time Management
Cash Register Operation
Sales Trends
Product Recommendations
Documentation and Recordkeeping
Folding Clothes
Verbal and Written Communication
Sales and Marketing
Meeting Deadlines
Merchandise Display
Teamwork and Collaboration
Listening Skills
Product Guidance
Store Opening and Closing
Speaking Clearly
Cleaning Techniques
Effective Selling Techniques
Quotas and Goals
Answering Customer Questions
Certification
SC teacher certification
Timeline
French
SEINT
03.2020 - Current
Makeup Sales Representative
SEINT
03.2020 - 10.2023
Teacher
Westminster Day School
08.2014 - 02.2015
Teacher
Cowpens Elementary School
01.1999 - 05.2009
Independent Artist
Erin Page
Bachelor of Arts (B.A) - Elementary/Early Childhood