Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ERIN PEOPLES

Abilene,TX

Summary

PROFESSIONAL SUMMARY Passionate employee with hands-on experience managing day-to-day operations. Efficient professional service with improving service and facilities workflow. Effective communicator skilled at coordinating with team members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Attentive team member with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for all children.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Physical Therapy Technician

Hendricks
09.2022 - Current
  • Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
  • Assisted with reception duties like scheduling patients and completing follow up calls.
  • Prepared patients to meet with physical therapists.
  • Executed interventions of modalities or exercise as directed by therapist or assistant.
  • Inventoried supplies and ordered more for office and patient rooms.
  • Reviewed current literature and research to update and revise educational components.
  • Maintained cleanliness and sanitation of clinic or treatment environment.
  • Prepared for sessions by setting up patient treatment areas and equipment.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Assisted physical therapists with 2 or more patient examinations using manual therapy techniques and therapeutic exercise instruction.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Monitored patient progress and reported changes to physical therapist.
  • Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
  • Educated patients and families on exercises and proper body mechanics.
  • Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
  • Utilized aquatic therapy treatments for patients with orthopedic and neurological conditions.
  • Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.

Night Shift Manager

The La Bella Vista
09.2020 - 10.2021
  • Making sure employees on shift finished prep tasks and cleaning lists before end of shift
  • Accommodated dietary restrictions and food allergies by providing substitution suggestions and using uncontaminated kitchen utensils to prepare orders
  • Boosted efficiency by keeping work areas clean, tidy, and free of debris
  • Maximized performance by monitoring daily activities and mentoring team members
  • Onboarded new employees with training and new hire documentation
  • Recorded inventory sales into organization's weekly income report
  • Evaluated report data to proactively adjust and enhance operations
  • Handling product inventory
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Prepared materials for following shift.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Reviewed audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies.
  • Walked around facility frequently to check activities.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.

Cosmetologist

Hair Experts
08.2016 - 05.2019
  • Chose appropriate cuts for customers based on preferences, facial features and current fashion trends
  • Helped customers improve hair health and appearance with better products and routines
  • Met customer's pedicure and manicure needs, including shaping and polishing nails, adding artificial fingernails and applying color or other coatings
  • Minimized infection risk by keeping stations and tools clean and sanitized
  • Maintained meticulous records on each client, noting services provided and individual preferences
  • Assisted over 50 customers with sales and service needs
  • Verified level of supplies and requested new inventory to meet service levels.

Waitress

Applebees
07.2015 - 09.2017
  • Enhanced establishment reputation for customer service, handling all guest needs with upbeat attitude and attention to detail
  • Handled side work efficiently, using downtime between rushes to stay on top of daily tasks
  • Managed presentation of tableware for guest accessibility
  • Organized tables, action stations, buffets, and carts for service
  • Followed up with customers periodically to assist with additional needs or requests
  • Assisted kitchen staff with handling high-volume loads, garnishing plates and preparing simple items like desserts and salads
  • Cleaned tables, completed closing duties, and re-stocked tableware and supplies
  • Maintained customer loyalty by addressing issues immediately, looping in management for advanced issues
  • Customized orders to account for dietary restrictions such as food allergies, communicating needs with kitchen staff
  • Delivered food promptly and professionally
  • Advised guests on appropriate combinations of food and drinks, accommodating requests and noting preferences Enhanced team performance by training and mentoring new wait staff.
  • Supported needs of 10 person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality

Education

Licensed - Cosmetology

Bellus Academy
Manhattan
07.2016

High School Diploma -

Junction City High School
Junction City
05.2015

Skills

  • CPR Certified
  • Cleaning and Sanitation
  • Team Goal
  • Administrative Support
  • Overseeing Employees
  • Money Transfers
  • Storage Organization
  • Greeting and Seating Clients
  • Positive Attitude and Energetic
  • Operating Telephones
  • Scheduling
  • Friendly, Positive Attitude
  • Homework Support and Assistance
  • Meal and Snack Times
  • Parent Relationship Development
  • Activity Planning
  • Hygiene Practices

Certification

  • CPR Certified issued 10-17-2022

Timeline

Physical Therapy Technician

Hendricks
09.2022 - Current

Night Shift Manager

The La Bella Vista
09.2020 - 10.2021

Cosmetologist

Hair Experts
08.2016 - 05.2019

Waitress

Applebees
07.2015 - 09.2017

Licensed - Cosmetology

Bellus Academy

High School Diploma -

Junction City High School
ERIN PEOPLES