ERIN PERTEET
Tacoma
Summary
Accomplished GM/Head Bartender with a strong focus on cocktail creation and team dynamics. Improved customer satisfaction and streamlined operations via strategic menu innovations and comprehensive staff training. Skilled in cash handling and inventory management, consistently delivering outstanding service in fast-paced settings.
Overview
11
11
years of professional experience
Work History
GM/Head Bartender
Top Of Tacoma
Tacoma
05.2015 - Current
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Balanced daily registers and generated sales reports for management.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Bartender
The Valley
Tacoma
09.2014 - 05.2016
- Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Managed stock levels of all alcoholic beverages available at the bar.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
Education
Esthetician Degree
Clover Park Technical College
Lakewood, WA06-2008
Associate of Arts -
Tacoma Community College
Tacoma, WA06-2002
Skills
- Cocktail preparation
- Menu development
- Cash management
- Sales reporting
- Inventory management
- Customer service
- Team collaboration
- Staff training
- Conflict resolution
- Time management
Timeline
GM/Head Bartender
Top Of Tacoma
05.2015 - Current
Bartender
The Valley
09.2014 - 05.2016
Esthetician Degree
Clover Park Technical College
Associate of Arts -
Tacoma Community College
Similar Profiles
Craig VanceCraig Vance
Computer Graphics Design at Tacoma Rubber StampComputer Graphics Design at Tacoma Rubber Stamp
George RhinehartGeorge Rhinehart
Prep Cook at Marriott Tacoma DowntownPrep Cook at Marriott Tacoma Downtown
Andy RohrAndy Rohr
Assistant Division Director at Tacoma-Pierce County Health DepartmentAssistant Division Director at Tacoma-Pierce County Health Department
Jakob SoleJakob Sole
Sales Associate at Dicks Sporing GoodsSales Associate at Dicks Sporing Goods
Kenny Nong KhaKenny Nong Kha
Mechanic at THE BOEING COMPANYMechanic at THE BOEING COMPANY