Erin Pope
Summary
Dynamic, dependable, and results-driven professional with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about research, continuous learning, and intellectual development.
Overview
14
14
years of professional experience
Work History
Cybersecurity Analyst
Woods Rogers PLLC
Roanoke, VA
09.2022 - Current
- Evaluated client documents to identify exposed personally identifiable information and personal health information, enhancing data protection measures.
- Compiled and maintained templates and spreadsheets for individuals involved in security incidents and data breaches, facilitating streamlined incident response.
- Assisted with correspondence detailing data incidents, corrective actions taken, and processes for obtaining complimentary credit monitoring, ensuring clear communication with affected parties.
Library Assistant
Woods Rogers PLLC
Roanoke, VA
03.2021 - 09.2022
- Organized library materials and maintained accurate cataloging systems.
- Supported staff in research requests and information retrieval to enhance service quality.
- Managed digital resources and online databases, improving access to information for library users.
- Coordinated interlibrary loans, facilitating resource sharing to meet departmental needs.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Converted legal documents into compliant digital formats to enhance accessibility.
Legal Office Assistant
Spilman Thomas & Battle PLLC
Roanoke, VA
03.2019 - 03.2021
- Streamlined billing processes by preparing invoices and tracking payments, improving accuracy and ensuring timely collections.
- Processed vendor invoices, ensuring adherence to company policies and timely payments to vendors.
- Created and organized client files for easy access, improving retrieval efficiency.
- Organized office supplies and maintained inventory, facilitating smooth office operations.
Veterinary Assistant & Receptionist
The Animal Care Center of Salem
Salem, VA
04.2012 - 03.2019
- Assisted veterinarians during examinations and surgical procedures to ensure optimal care for animals.
- Provided compassionate recovery support and treatment care to animals post-surgery.
- Monitored animal behavior, reporting significant changes to veterinary staff for timely interventions.
- Educated pet owners on care practices and nutrition guidelines, enhancing animal health and well-being.
- Dispensed medications per veterinarian instructions to ensure compliance with treatment protocols.
- Provided detailed patient care instructions to pet owners, ensuring effective home management.
- Managed animal records with a focus on accuracy and confidentiality.
- Responded to client phone inquiries about appointment scheduling and services offered.
Education
Bachelor of Arts - English Language and Literature
Hollins University
RoanokeSkills
- Data protection
- Incident response
- Digital forensics
- Technical documentation
- Microsoft Office Suite
- Research
- Attention to detail
- Verbal and written communication
- Proofreading and copyediting
- Document management
- Customer relationship management
- Senior leadership support
- Tracking complaints
- Cultural awareness
Timeline
Cybersecurity Analyst
Woods Rogers PLLC
09.2022 - Current
Library Assistant
Woods Rogers PLLC
03.2021 - 09.2022
Legal Office Assistant
Spilman Thomas & Battle PLLC
03.2019 - 03.2021
Veterinary Assistant & Receptionist
The Animal Care Center of Salem
04.2012 - 03.2019
Bachelor of Arts - English Language and Literature
Hollins University