Erin Prevost
West Palm Beach,Florida
Summary
Accomplished Restaurant Manager with a proven track record at Raising Cane's Restaurants, enhancing operational efficiency and customer satisfaction. Expert in inventory control and passionate about staff management, I've successfully implemented marketing strategies that significantly increased brand visibility. Skilled in fostering team collaboration and driving customer engagement through exceptional service.
Overview
31
31
years of professional experience
Work History
Restaurant Manager
Raising Cane's Restaurants
01.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
Shift Supervisor
Starbucks
04.2008 - 09.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
Bartender Supervisor
Outback Steak House
04.1993 - 04.2011
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Served high customer volumes during special events, nights, and weekends.
Education
GED -
Coral Springs High School
Coral Springs, FL04.1990
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Passion for customer satisfaction
- Promotions planning
- Food plating and presentation
- Customer Service
- Supply Ordering and Management
Timeline
Restaurant Manager
Raising Cane's Restaurants
01.2023 - Current
Shift Supervisor
Starbucks
04.2008 - 09.2023
Bartender Supervisor
Outback Steak House
04.1993 - 04.2011
GED -
Coral Springs High School
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