Erin Psaila
San Luis Obispo,CA
Summary
Dynamic and adaptable student with experience in enhancing student engagement and retention rates in the Cal Poly Physics Program through innovative techniques and personalized support. Shined in customer-facing roles, demonstrating profound communication and detail-oriented skills in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Learning Assistant
Cal Poly
09.2024 - Current
- Obtained valuable knowledge from Teaching Lab trainings and one-on-one content meetings with professor to further engage with students.
- Improved student retention rates by providing personalized support and implementing effective learning strategies.
- Worked with other Learning Assistants during Teaching Labs, sharing crucial practices and offering guidance on different teaching techniques.
- Guided students through difficult problems by applying them to the real world.
Self-Employed
Depop
04.2020 - Current
- Selling secondhand clothing and accessories, understanding value and implementing dynamic pricing
- Communicated and negotiated with customers to achieve a balance between profitability and customer satisfaction
- Packaged and shipped items promptly
Barista
Peet's Coffee
10.2022 - 09.2023
- Adhered to food hygiene regulations, minimizing risk of contamination or illness among customers.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Established positive customer facing skills and efficient service.
Barista
Starbucks
11.2021 - 10.2022
French Tutor
Carlmont High School
08.2021 - 06.2022
- Coordinated one-on-one sessions focused on building conversational skills and reading abilities.
- Created specific written and vocal assignments tailored to the student's needs.
- Provided constructive feedback on written assignments to improve syntax, grammar, spelling, and overall clarity.
Education
Bachelor of Science - BioResource And Agricultural Engineering
Cal Poly
San Luis Obispo06-2027
Skills
- Student Engagement
- Classroom Management
- Customer Facing Skills
- Teaching Techniques
- Detail-Oriented
- Adaptable
- Fast, Eager Learner
Timeline
Learning Assistant
Cal Poly
09.2024 - Current
Barista
Peet's Coffee
10.2022 - 09.2023
Barista
Starbucks
11.2021 - 10.2022
French Tutor
Carlmont High School
08.2021 - 06.2022
Self-Employed
Depop
04.2020 - Current
Bachelor of Science - BioResource And Agricultural Engineering
Cal Poly
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